Bike Mechanic (2025 Season)

For 53 years NOC has led the outdoor industry, taking more guests whitewater rafting and teaching more paddlers than any other outdoor recreation company. NOC also provides top-quality aerial and trail-based adventures, wilderness medicine as well as unmatched retail service, foodservice, lodging, and trip planning services. NOC career opportunities offer a rare combination of work in beautiful locations, a chance to grow skills and to share a passion for active outdoor recreation.

JOB SUMMARY

The Bike Mechanic will oversee the repair and maintenance of NOC’s Specialized Mountain Bike rental fleet.  The Bike Mechanic will also be responsible for communicating supply needs with the Bike Program Assistant Manager to ensure smooth operations are met. Many of NOC’s Bike Mechanics will have the ability to lead guided bike trips as business needs demand. Bike Mechanics will have the option to cross-train in other adventure activities as well. Bike Mechanic applicants must be at least 18 years of age prior to their start date. 

Requirements

• Repairing a variety of mountain bikes and assembling new bikes as well as daily maintenance and cleaning of rental bike fleet.
• Communicate supplies needed to maintain the rental fleet in a timely fashion to the Bike Programs Assistant Manager. 
• Assisting guests with technical questions regarding the appropriate bike, equipment, gear and fit
• Promoting the adventures that NOC has to offer, and providing local area information, especially local trails and directions
• Assisting other Adventure Center operations as needed, including helping with customer service for zip line, lake tour, and rafting guests
• Other tasks, such as driving vehicles, repair and maintenance of gear or facilities, guest reservations and check-in, bike tour guiding, or assisting other NOC departments, as qualified and as assigned
• Fill the bike guide role as necessary
• Assist in maintenance of the Flint Ridge trail system

Qualifications 

• Prior biking experience
• Ability to sustain productive work with little supervision
• A love for the outdoors and an enjoyment for mountain biking
• Ability to speak clearly and concisely
• Capable of providing an excellent guest experience
• Effective at communicating with coworkers
• Willing to take ownership
• Comfortable working in a teamwork-based environment
• Able to take direction well and exhibit good judgment

Preferred

• Valid driver's license and a clean motor vehicle record
• Preferably 21 years of age or older
• Comfortable driving a 15 person van on steep and winding mountain roads and in some instances with a trailer

Physical Demands and Working Conditions

• Ability to move and lift up to 30lbs repeatedly
• Comfortable leading mountain bike trips
• Able to ride at least 5 miles on mild to strenuous terrain
• Comfortable working alone in a fairly remote location
• Comfortable working in various climates (heat, cold, wind, rain)
• Ability to bend, stoop, twist

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to provide a general sense of the responsibilities and expectations of this position. As the nature of business demands change, so too may the essential functions of this position.

Please note that as an employer with over 100 employees, NOC will be required to comply with any OSHA Vaccination and Testing Emergency Temporary Standard should that standard be enacted. 

The Nantahala Outdoor Center (NOC) is dedicated to the principles of equal employment opportunity in any and all terms, conditions or privileges of employment including hiring, promotions, termination, training and compensation. The NOC does not discriminate against applicants or employees on the basis of age, race, sex, color, religion, national origin, disability, veteran status, sexual orientation, gender identity or expression, genetic condition or any other status protected by federal, state or local law, where applicable. Furthermore, the NOC is committed to a work environment free of discrimination and harassment through respecting and valuing the diversity among employees and all those with whom the NOC does business.