Sales Specialist

Key Responsibilities: 

1. Business Management support –

• Support sales manager by collaborating, support and partner with the marketing manager and commercial teams consistently
• Keep clear, concise documentation and maintain work files for future reference
• Work and track with partner to compose regular weekly, monthly and quarterly sales and relevant progress reports
• Support sales manager to execution of sales strategies for key accounts in Asia Pacific

1. Marketing support

• Work with marketing manager and customers to process on-time and effective marketing activity
• Analyze trade marketing and promotion performance and improve efficiency
• Record and maintain all the marketing expense documentation.
• Support and follow up on the regular update and process of marketing activity by closely collaborating with customer and associated team

1. Collaboration with commercial team

• Support the communication between Commercial team by each market
• Provide customer feedback and demand to Commercial team
• Provide product information and USP to customers and help them understand of new product feature.
• Coordinate with commercial team for related sample arrangements and plan.

1. Customer order management

• Collaborate, support and partner with Sales manager and GSC team to optimize account management and communication.
• Coordinate with Logistic team, GSC team for order process including payment receivable or any transaction issue, shipment arrangements etc, provide clear information update with both sales manager and customer.
• Coordinate with Commercial team and sales manager to manage price list for each
• Follow up with customer to receive their individual requirement to deliver organized information on time

1. Customer Service 

• Follow up with customers’ QA on any complaints with internal team and support Sales Manager for claim settlement

Proficiencies:

1. Good in written and oral English
2. Strong analytical ability with active listening skills.
3. Ability to work accurately with close attention to detail.
4. Ability to take initiative and prioritize tasks; good time-management, organizational, problem-prevention and problem-solving skills.
5. Solid word processing and computer database skills with knowledge of Microsoft Word and Excel.
6. Good personal skills with the ability to effectively work with individuals and groups at all organization levels; ability to work independently and as part of a team.
7. Ability to maintain confidentiality of sensitive information.
8. Willingness to adapt to changing business needs and deadlines.
9. Ability to study and apply new information.
10. Reflect professional temperament and commercial appeal in any time.