Ski Patrol Supervisor

Job Details

Job Location: FLAGSTAFF, AZ

Position Type: Seasonal

Salary Range: Undisclosed

Description

Purpose of the position:

This position is responsible for providing professional prehospital care, first aid, and rescue to guests, maintaining trails, participating in skier/snowboard education, monitoring skiing/snowboarding to ensure mountain safety, supervising rescue operations; such as lift evacuation, night search, and avalanche rescue. This position will supervise all aspects of daily ski patrol operation, and assign duties to ski patrollers as necessary to complete daily tasks. This Position will maintain expert level knowledge of all ski patrol duties, and specializations, and act as a resource for other Ski Patrollers. This position will be responsible for conducting avalanche mitigation often as a route leader.

Qualifications

Essential Functions:

Efficiently and safely provide direct patient care; including determining the nature of injury and notifying dispatch of equipment needed to stabilize, and transport an injured guest.

Provide assistance to uninjured guests in difficult situations.

Complete and review documentation of incidents, complete and review daily logs, resolve conflicts, and negotiate with disgruntled guests and employees.

Assess and mitigate hazards and safety concerns within the resort area.

Maintain resort area signs, ropes, padding, and fencing.

Maintain readiness for searches, chairlift evacuation, avalanche rescue, and other situations.

Operate snowmobile as needed following established snowmobile and gas log procedures.

Operate machinery in a safe and careful manner.

Complete all required documentation in a professional and timely manner including incident reports, logs, and checklists.

Follow safety procedures at all times, report any potential or existing safety hazards to supervisor immediately or remedy when possible.

Check safety and rescue equipment daily for proper function and readiness.

Develop and maintain complete knowledge of the patrol procedures and patrol operations, and serve as a resource for other Ski Patrollers.

Provide Ski Patrol coverage for special events.

Provide training for Ski Patrollers and other resort employees.

Assign duties and oversee task completion as required for patrol operations.

Conduct avalanche mitigation, often in a lead role.

May be required to run the dispatch station.

Minimum Qualifications:

18 years of age or older

HS Diploma or equivalent

Current National Ski Patrol Outdoor Emergency Care (OEC) certification, Arizona EMT or WFR.

Valid driver’s license, with a clean driving record.

Advanced to expert skiing ability and be able to safely negotiate any area of the mountain in all weather and snow conditions.

At least one year of training in Avalanche mitigation is required.

Professional written and verbal communication skills.

Professional customer service experience is a plus.

5 years Ski Patrol experience at the Arizona Snowbowl or 4 years Professional Ski Patrol experience at another ski area and at least 2 years at the Arizona Snowbowl

Physical Requirements:

Must be able to conduct duties in a high altitude environment, occasionally lifting and carrying people and objects weighing up to 150 pounds, and must be able to occasionally push or pull toboggans with injured and uninjured skiers/snowboarders weighing up to 300 pounds. Frequent use of skis/snowboard, poles, toboggans and controls. Constant use of near and far acuity and depth perception, and hearing. Frequently climbing, balancing, reaching, handling, engaged in normal conversation, and use of color and field of vision. Occasionally stooping, kneeling, crouching, crawling, feeling.

Frequent exposure to the sun. Occasional exposure to mechanical hazards, high altitude exposed worksite, burns, explosives, toxic and caustic chemicals, fumes, odors, mists, gases and poor ventilation.

Work is performed outdoors in sometimes inclement weather at a high elevation (up to 12,000 ft.).

Competencies Required:

Advanced to Expert level skiing ability.

Ability to read, write, and interpret professional legal documentation.

Ability to provide prehospital, EMT standard level of care.

Knowledge of avalanche mitigation techniques and procedures.

Ability to interact with customers in a friendly, professional manner.

Knowledge of the ski area products, services, and facilities.

Excellent interpersonal skills and qualities;

Outstanding work ethic and attendance; willingness to work extra hours, holidays, and weekends;

Demonstrated teamwork, contribution to team objectives, and ability to collaborate with others daily.

Critical thinking and problem solving skills.

Commitment to providing a safe work environment for employees and guests.

Working knowledge of all emergency and evacuation procedures.

Possess honesty and integrity

Professional appearance.

Follow established policies and procedures.

Be organized in tasks and see projects through to the finish.

Possess follow-through skills and ability to handle fast paced, potentially high-pressure environment.

Think quickly and act appropriately in a situation or when dealing with guests’ needs, to ensure safety is not compromised and a desirable outcome is achieved.

Ability to work with a team demonstrated by helping others, valuing other team members’ opinions and input and treat others with courtesy and respect.