Parking Ambassador REI

Parking Ambassador REI

Application Deadline: 7 November 2025

Department: Operations - Field(OPS001)

Employment Type: Part Time

Location: R86-83_1416 PLATTE ST

Reporting To: Assistant Operations Manager

Compensation: $21.00 / hour

Description

Position: Parking Ambassador

Location: REI

Address: 1416 Platte St

Shift: Mon - Wed 3:00pm - 9:00pm

Pay rate: $21/hr

The Parking Ambassador greets and creates a welcoming atmosphere for our customers and clients. They perform a variety of tasks to ensure a smooth operation of the parking facility, while delivering service that exceeds our customer/client's expectations. The Parking Ambassador provides customer service, including helping customers with entry/exit transactions, maintaining parking equipment in operating condition with receipt paper and free of jams, and troubleshoot and parking equipment that is malfunctioning. The Parking Ambassador works closely with fellow team members and Operations Manager to ensure that cleanliness as well as safety standards are met at all times.

Key Responsibilities

Must be flexible to work nights Monday-Wednesday, 3pm-9pm, with the opportunity to pick up additional shifts.

Greet arriving and departing guests in a friendly and courteous manner.

Act as traffic controller to assist incoming guests to available parking spaces.

Perform vehicle counts on location throughout shift to ensure garage and open lots do not over fill available spaces.

Perform daily patrols and issue violation warnings to tenants and visitors that violate parking policies.

Execute parking facility appearance procedures by removing trash, including cleaning of parking equipment.

Expedite traffic flow of incoming and outgoing guests.

Assist in the maintenance and repair of parking equipment (training provided) and any general maintenance tasks as directed by the Operations Manager.

Use respectful communication to assist guests with their questions, problems, and concerns, relay information to Operations Manager

Immediately report any accidents, incidents or safety concerns to the Operations Manager.

Always communicate professionally with guests, client, and teammates.

Employee must be able to perform essential functions of the position with or without reasonable accommodations.

Oversee upkeep of the garage – look for large debris, lights out or anything that can be a hazard. Please report immediately to superiors to inform client.

Skills, Knowledge and Expertise

At least 18 years of age

Excellent customer service and communication skills

Ability to verbally communicate with guests

Previous customer service experience, preferred

Benefits

Join our team and enjoy an outstanding benefits package, including:

(Part Time)

401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.

Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.

Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.