Public Safety Officer

Department: Status: Full time

Benefits:

Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Positions are available across all shifts but can vary. While we aim to consider shift preferences when possible, schedules may include different shifts based on operational needs and coverage

requirements:

Opportunities for overtime and shift differentials may be available. Pay Range $19.45 - $29.20 Position Highlights: Location: Winston Salem, North Carolina Full Time

What We:

Offer: Day 1 Health Coverage: Choose from either copay or HSA-eligible health insurance options with coverage starting on your first day of work. Generous PTO: Accrual starts at up to 25 days/year, to be used for vacations, sickness, holidays, and personal matters. Parental

Benefits:

Six weeks paid birthing-mother maternity leave & four weeks paid parental leave for non-birthing parents. Retirement: Up to 7% employer-paid retirement contributions

Education:

Reimbursement: We invest in your professional growth, offering up to $2,500 per year towards a bachelor's degree and up to $5,000 per year towards a graduate degree.

What You:

'll Need: High School Diploma or GED A valid driver's license issued by the Division of Motor Vehicle For North Carolina teammates, an Unarmed Guard License issued by NC Protective Services must be obtained within 1 year and maintained through training and competency assessments. Stop the Bleed Certification must be obtained within 1 year of hire date.

Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role.

What You:

'll Do: Provides security services with a customer-service approach, focusing on professionalism, fairness, and compassion even in challenging circumstances and in accordance with policies, procedures, and training. Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor.

Is alert, observant, and ethical. Complies with and enforces all safety and security rules and regulations.

• Maintains Department uniform and equipment in good repair.
• Performs routine

responsibilities:

during interior and exterior patrols to ensure safety and security, including but not limited to inspections to identify vulnerabilities, hazards, and fire conditions, audits of Interim Life Safety Measures, patient valuables management, and thorough contraband searches.

• Assists team members, patients, and visitors by providing information, directions, and physical help.
• Ensures traffic control, monitors conduct of visitors on premises and confronts unauthorized persons for questioning.

Prevents, responds to, and investigates workplace violence. Responds to service calls, such as combative or threatening patients or visitors and team member incidents. Serves as a primary resource for de-escalation, utilizing use of force when necessary (e.g. conducted electrical weapon (CEW), handcuffing.) Performs

key responsibilities:

to plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats. Responds immediately to emergency and crisis situations; physically intervenes in accordance with training to situations that have a potential for injury.

• Investigates incidents that occur on Advocate Health property and completes timely and accurate reports.

Addresses and escalates complaints to the appropriate leader and provides supporting documentation.

• Performs liaison rounding duties to cultivate close partnerships with all departments and units.
• Delivers security awareness

education:

to team members to leverage their assistance in the overall security of the site. Liaisons with federal, state, and local law enforcement and first responder agencies.

• Coordinates, briefs, and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices.
• Maintains current Department training standards in radio communications, verbal de-escalation, hemorrhage control (e.g. “STOP the BLEED”), CPR, application of clinical restraints, conducted energy weapon (e.g

TASER), to include training on any/all department-issued equipment and/or

requirements:

identified in training academy and the Annual Training Plan.

Assists with exterior traffic and crowd control, including parking enforcement, valet parking assist, and vehicular assistance Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards:

benefits:

and well-being programs, competitive

compensation:

, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation:

Base

compensation:

listed within the listed pay range based on factors such as

qualifications:

,

skills:

, relevant

experience:

, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions

Opportunity:

for annual increases based on performance

Benefits:

and more Paid Time Off programs Health and welfare

benefits:

such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family

benefits:

such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs

Education:

al Assistance Program

About:

Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer

experience:

and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs.

Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical

education:

programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community

benefits:

This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s

experience:

• guides our vision and empowers us to offer new possibilities in our communities.

Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities.

Transforming Care We’re redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care