Job Details
Job Description
Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®. At AMH, our goal is to simplify the
experience:
of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life. The Utility Coordinator is responsible for managing the administrative side of utilities to include implementation, account transfer, deactivation, processing resident high utility charge disputes, and helping with ad hoc projects on a portfolio of homes.
Acts as the liaison between the business and Conservice, AMH’s third party utility billing company. Also assists in monitoring Conservice, on the operational front, to assure expectations are met.
Responsibilities:
- Conduct research to determine necessary utility implementations or account transfers for each property.
- Collaborate with a third-party utility management company and track progress at newly acquired properties or land.
- Review, audit, and update utility account information in CRM or SupplyPro.
- Resolve utility activation failures.
Address incoming utility tickets related to check requests, high utility disputes, utility shut-offs, meter requests, and trash requests from start to finish. Act as the liaison between the business, third-party utility management company, and utility providers to resolve inquiries, follow-ups, and disputes.
- Monitor and manage operational controls of the third-party utility management company to ensure expectations are met.
Generate recurring operational reports, perform ad hoc reporting, and conduct ad hoc research.
Requirements:
High School Diploma required. Minimum one year of
experience:
in an administrative role. Previous
experience:
in Property Management, Construction, or Utility administrative services preferred. Proficiency in Microsoft Office. Excellent written and verbal communication
skills:
Strong attention to detail. Capability to work independently and as an effective, collaborative team member. Skill in critically analyzing situations and considering secondary and tertiary effects on the business and stakeholders. Ability to perform under pressure and maintain professionalism in all communications.
Effective conflict management
skills:
.
Compensation:
The anticipated pay range/scale for this position is to. Actual starting base pay within this range will depend on factors including geographic location,
education:
, training,
skills:
, and relevant
experience:
Additional
Compensation:
This position is not eligible to receive additional
compensation:
Perks and
Benefits:
Employees have the
opportunity:
to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.
CA Privacy Notice: To learn more
about:
what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found at https://www.amh.com/ca-privacy-notice. #LI-DNP Candidate Home Go back to search Since 2012, we’ve worked to deliver thousands of residents across the U.S. the joys of single-family living, with the flexibility of leasing and backing of our professional support.
That’s why we're building a team that understands the power of community. We take care of each other, so that together we can take care of the people that make their home with us. As we expand, our team is always on the lookout for passionate and talented individuals to join us in simplifying the way America lives.
Once you've had a change to explore our opportunities, we invite you to apply. You can use this portal to keep track of your applications, statuses, and receive alerts regarding any new opportunities. Thank you for your interest! At AMH, we’re redefining what it means to make a home yours. And we’re doing it with care.
As a leading single-family rental company and homebuilder in the nation, we work daily to deliver an exceptional resident
experience:
Our goal is to make leasing a home easy, so you can focus on what really matters to you, wherever you are in life. That’s why
we offer:
more than 60,000 single-family homes across the U.S., located in vibrant neighborhoods. Our beautiful houses are move-in ready, pet-friendly, and equipped with outdoor space and ample room for all your household’s needs. Our custom Let Yourself In® technology allows you to tour a property on your own schedule, without an agent present.
And our streamlined leasing process empowers you to apply and receive a lease for signature, all online. Once you’ve moved in, we simplify your day-to-day through online customer solutions and professional maintenance support, so you can enjoy your weekends stress-free. Whether you’re looking for peace of mind, don’t want to deal with the costs of ownership, or simply want the flexibility of renting, AMH has you covered.
Just ask our nearly 200,000 residents. Learn more: https://www.amh.com/
about:
American Homes 4 Rent, LP (“AMH”) provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, marital status, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
AMH provides reasonable accommodations to qualified individuals with disabilities. To request an accommodation, email leaveofabsence@amh.com. Know your rights. In addition to federal law
requirements:
, AMH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,
compensation:
, and training. AMH participates in the E-Verify program. Learn more
about:
E-Verify. Illinois Privacy Notice: IL E-Verify Notice. Information regarding our collection and use of your personal information can be found here. CA Privacy Notice: To learn more
about:
what information we collect when you apply for a job, and how we use that information, please see our CA Job Applicant Privacy Notice found here. Background check required. AMH will consider for employment qualified applicants with arrest or conviction records in accordance with all applicable federal, state, and local laws, which may include the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
