Events Coordinator
Arcis GolfJob Details
Job Description
Club Location: Forest Park Golf Course - St Louis, MO Arcis Golf team members thrive on anticipating needs, forging connections, and elevating
experience:
s for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. The Event Coordinator assists clients with event planning and coordination while supporting the Food & Beverage and Golf Course teams in the successful execution of club events.
This role serves as the primary point of contact for clients post-contract, translating the client’s vision into detailed plans, timelines, and documentation to ensure seamless and memorable events. ESSENTIAL FUNCTIONS - Establish and maintain positive, professional relationships with clients, ensuring a high level of service and satisfaction throughout the planning and execution process.
- Conduct event detail meetings with contracted clients, including facility and golf course tours as needed.
- Assist clients with menu planning, food and beverage selections, room and course set-ups, décor, and other requested services; ensure all
requirements:
are clearly communicated and executed to client specifications.
- Ensure compliance with club policies and contract terms, including guest counts, payment schedules, food and beverage minimums, and room rental times.
- Collect event details and timelines and accurately prepare Banquet Event Orders (BEOs) for use by operations teams.
- Enter and maintain events in the club’s sales system and event calendar; accurately manage client accounts and event files.
- Partner closely with the operations team to ensure seamless execution of events, including participation in weekly BEO and planning meetings.
- Collaborate with the sales team to ensure a smooth handoff after contract execution and serve as the primary client contact thereafter.
- Upsell club products and services when appropriate to enhance the client
experience:
and maximize event revenue.
- Ensure all payments are collected in a timely manner and that all contract details are fulfilled.
- Ensure a pleasant visit and exceptional
experience:
for all guests; maintain strong guest relations before, during, and after events.
- Stay current on event, hospitality, and industry trends, offering creative options and recommendations to enhance events.
- Contribute to event goal setting, forecasting, and performance tracking in partnership with the sales and management team.
- Build and maintain relationships with industry hospitality contacts, organizations, and vendors to strengthen brand exposure and industry partnerships.
- Stay informed on departmental procedures, systems, and developments specific to the club and its locations.
- Assist with special projects and additional duties as assigned by management.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The
requirements:
listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION:
and/or
EXPERIENCE:
Excellent people and communication
skills:
- Demonstrated outstanding customer service.
Must possess willingness to learn and perform new food & beverage programs and services. Excellent communication and organizational
skills:
, attention to detail, drive and motivation. Flexibility with schedule with evenings and weekend work required.
LANGUAGE:
SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and interpret retail product labeling. Ability to speak effectively before groups of customers or associates of organization. REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand, walk, and use hands and fingers to handle, or feel. The associate frequently is required to reach with hands and arms and talk or hear. The associate is occasionally required to sit; walk; climb or balance; and stoop, kneel, crouch, or crawl.
The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud. Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S. Arcis Golf has positioned itself as a dynamic leader in the industry by consistently providing unrivaled amenities to complement diverse playing
experience:
s for members and guests. We continuously search for individuals who share our Passion for Service to join the teams at our many Clubs and Courses positioned throughout the country. Our growing and innovative organization offers competitive wages and benefit packages.
