Job Details
Job Description
Position Summary Bay FC is seeking part-time seasonal Game Day Staff for the 2026 season. We’re looking to hire VIP Ticket Services, greeting, and customer service staff for the Bay FC home games. Successful candidates will continue to work at home games throughout the season, providing white glove service for our premium clients.
Responsibilities:
Greet, direct, and assist fans that arrive at the park.
- Resolve ticket issues as needed.
Address customer questions, comments, and complaints; involve supervisor as needed.
- Provide fans with information about the park, seating charts, restrooms, concessions, promotion items and emergency exits.
Offer suggestions to make the game day experience one of the best. Inform fans on upcoming promotions/events at that park.
- Assist all fans with locating their respective seating location within the park and assist fans by answering questions about the facility and team.
Request wheelchair and courtesy cart transportation as needed.
- Assist in keeping the park a clean environment, and work with the management staff to resolve any situation which requires attention.
The above statements are intended to describe the general nature and level of work being
- performed by people assigned to this job. They are not intended to be an exhaustive list of all
responsibilities, duties and skills required for the job.
Qualifications:
Must be able to work at least 75% of home games throughout the 2026 season. Strong interpersonal, communication and customer service skills preferred.
- Provide excellent customer service and interactions with fans to ensure they are maximizing their game day experience enjoyment.
Ability to work in outdoor weather conditions to include extreme heat, cold, and rain. Ability to work independently and in a team environment. Ability to stand, sit, and walk for 4-6 hours. Must be able to work nights, weekends, and holidays based on the event schedule. Must be able to follow written and verbal instructions and communicate effectively
Desired knowledge, skills, and abilities Background or interest in sports, ticketing, event operations, food and beverage, hospitality, stadium operations, business, or customer service-related fields. Willing to work non-traditional hours (weekends, evenings, etc.) Must be able to walk/stand for extended periods
Strong verbal communication skills Detail-oriented and enthusiastic about working within a sports-related environment Ability to work effectively in a collaborative team environment Ability to problem solve under pressure
Experience in event operations:
Compensation:
The compensation for this role starts at $20/hour. Bay FC is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation, or any other characteristics protected by applicable federal, state or local laws.
