Counter Attendant_2026 Seasonal Employment

Find Your Future in Paradise! Catalina Island Company welcomes all guests and visitors to our very special island. Beyond being warm and courteous, our exceptional team members are knowledgeable and helpful - anticipating and personalizing their service on an individualized basis. We seek individuals like YOU to create the finest personal service and extraordinary

experience:

s for our guests. WHY CATALINA ISLAND COMPANY? The Catalina Island Company offers more than just a workplace – it is a destination for service, adventure and inspiration! In 1919, chewing gum entrepreneur William Wrigley Jr. bought nearly every share of the Santa Catalina Island Company until he owned a controlling interest

He then invested millions in his vision to create a "playground for all" on Catalina Island, building infrastructure, a reservoir, Hotel Atwater, Bird Park, and other attractions. In 1921, he made Avalon the Spring Training home of his beloved Chicago Cub’s, building the Catalina Country Club to house the team’s lockers and provide a gathering place for players.

The team continued to train on the island until 1951. In 1929, Wrigley built the iconic Catalina Casino, which boasts the world’s largest circular ballroom and the first theatre designed and built to show talking motion pictures. During World War II, the island served as a military training facility and was closed to tourists.

The island was a popular spot with Hollywood's elite during the 1930s, 40s, and 50s. It also became a popular location for production companies to shoot movies. More than 500 films, documentaries, commercials, and TV shows have been shot in and around Catalina over the years, especially in Two Harbors on the island's west end.

To this day, descendants of William Wrigley Jr. still own the Catalina Island Company and carry on his vision to create a world-class island resort We are a welcoming community that believes in fostering a positive, team-oriented atmosphere where every team member plays a part in creating unforgettable memories for our guests.

Join a team that is as vibrant, dynamic, and unique as the island itself! JOB SUMMARY As a Counter Attendant, you are responsible for serving and providing meals and beverages to visitors while providing a high level of customer care to each guest. You will also communicate with guests, answering questions, and conveying general information

about:

the island. JOB

RESPONSIBILITIES:

Job duties:

include, but are not limited to: Greet guests promptly and take food and beverage orders accurately Operate the point-of-sale (POS) system and handle payments Prepare or assist with basic food and beverage orders accurately and timely Package orders for dine-in and takeout Maintain cleanliness and organization of the counter, dining, and service areas Follow food safety, sanitation, and health department standard Resolve guest concerns or escalate issues to management as needed Work collaboratively with kitchen and front-of-house team members Deliver excellent customer service and engage with guests Knowledge and understanding of food and drink specials and menu offerings Set up and break down of service area for the shift Maintain a clean and safe work area Adhere to company policy regarding safety and food handling Other duties as assigned

QUALIFICATIONS:

Must be at least 18 years old Previous customer service or restaurant

experience:

California Food Handler Certificate required RBS (Responsible Beverage Service) Certificate required Excellent customer service and communication

skills:

Friendly and positive attitude Ability to multitask in a fast-paced environment Commitment to delivering exceptional service Intermediate math and cash handling

skills:

POS

experience:

preferred but not required DETAILS Position Type: Seasonal Season Dates: April-October HOUSING The Catalina Island Company offers shared housing as an option for eligible employees at a subsidized rate. Employees are responsible for paying a portion of the housing cost, typically deducted through payroll.

Accommodation generally includes shared bedrooms, shared bathrooms and a community kitchen. Housing is subject to availability and cost will vary based on location. PAY TRANSPARENCY The pay scale for this position is $18.55 per hour. The pay is the hourly rate plus gratuities.

WORK ENVIRONMENT/ PHYSICAL:

REQUIREMENTS:

This position works in a busy restaurant environment that can be warm, noisy, and fast-paced. This role involves indoor and outdoor environments. Must be comfortable and able to stand for up to 6-8 hours per day. Must be able to lift up to 40 lbs. Requires dexterity, grasping, writing, standing, sitting, walking, repetitive motions, bending, listening and hearing ability and visual acuity.

Talking and hearing occur continuously in the process of communicating with guests, management and team.

• SCHEDULE This position requires a flexible schedule, with rotating weekday and weekend shifts, including day, night, and holiday hours.

LIFE ON CATALINA ISLAND A fast paced, exciting work environment with upward mobility and growth opportunities. Meet and engage with people from all over the country and world! COMPANY PERKS Employee discounts and perks – restaurant, hotels and activities. Beautiful island views and a summer of adventure! BEING YOU AT CATALINA ISLAND COMPANY: We are inclusive of, celebrate our differences, and welcome a broad range of perspectives and ideas without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.

We welcome applications from people with disabilities and provide reasonable accommodations as needed for our candidates. Please discuss this with our Talent Acquisition team during our selection process.

ABOUT:

CATALINA ISLAND COMPANY Catalina Island's premier resort operator, Catalina Island Company, provides exceptional guest

experience:

s with dining establishments, hotels, a beach club, entertainment venues, and more than a dozen land and sea tours and activities. The recently renovated Hotel Atwater joins the other Avalon accommodations at Mt Ada and Pavilion Hotel. Other notable entities include Descanso Beach Club, home of Catalina's only beachside restaurant and bar, as well as the Zip Line Eco Tour, and Catalina Aerial Adventure, all part of Descanso Canyon.

Catalina Island Company also has an extensive portfolio of premier meeting and event venues, including oceanfront Catherine's Terrace at Descanso Beach Club and the Avalon Boardroom in Hotel Atwater. Additionally, Catalina Island Company operates the village of Two Harbors on Catalina's west end, including Harbor Sands, Banning House Lodge & Villas, Harbor Reef Restaurant, several campgrounds, and more.

For additional information, go to VisitCatalinaIsland.com