Water Conservation Program Specialist - Water Monitor

JOB LOCATION 15151 E Alameda Pkwy Aurora, Colorado 80012-1555 City of Aurora, Colorado It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision.

Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.

Why Work for Aurora? Make a difference in the lives of real people every day Diverse community Competitive total

compensation:

package Well-Funded General Employees Retirement Plan Light rail station minutes away On-site fitness center and overall employee well-being programs Internal

education:

al programs to assist with career advancement Access to innovation workspaces PRIMARY DUTIES &

RESPONSIBILITIES:

Hiring Salary: $24.35 - $30.43/hour The deadline to submit an application to this position is March 15, 2026. However, it is subject to close at any time once a qualified pool of applications is obtained. This is a temporary, 40 hour-per-week Variable Hour Non-

Benefits:

Eligible position, with a projected start date of Monday, April 13th, 2026 through Mid -October 2026. This position reports to the Water Conservation Specialist – Field Team Lead. OVERVIEW OF JOB The Water Monitor promotes and educates customers in water conservation methods through customer interactions created by enforcing watering restrictions set by the Aurora Water Management Plan.

PRIMARY DUTIES &:

RESPONSIBILITIES:

Advocates water conservation by educating customers through outreach efforts Makes contact with customers, homeowners associations and contractors regarding water use issues Seeks compliance of City of Aurora codes relating to waste of water Maintains patrols of the City looking for violations and responding to complaints that have been received on water waste Engages customers utilizing AMI data to correct high-use and leaks Enforces watering restrictions set by the Water Management Plan of the Water Department Maintains records and prepares reports on customer interactions May perform residential irrigation and soil inspections Performs other duties as assigned This job

description:

is not designed to cover or contain a comprehensive listing of activities, duties or

responsibilities:

that are required of the employee. Duties,

responsibilities:

, and activities may change, or new ones may be assigned at any time with or without notice.

MINIMUM:

QUALIFICATIONS:

& WORKING CONDITIONS An equivalent combination of

education:

, training, and

experience:

that demonstrates required knowledge,

skills:

, and abilities may be considered.

Education:

High School diploma or GED

Experience:

Two (2) years of

experience:

in customer service, public contact, field services, utilities, or a related area involving interaction with the public Preferred

Experience:

Experience:

in conflict resolution and navigating difficult conversations General knowledge of irrigation systems, irrigation repair, and practices associated with water conservation Bilingual preferred but not required Knowledge: Basic knowledge of customer service practices Basic knowledge of water conservation principles General understanding of irrigation systems or outdoor water use Basic knowledge of recordkeeping practices

Skills:

Skill in communicating technical information clearly and effectively to diverse audiences Skill in conflict resolution and de-escalation during enforcement or compliance discussions Skill in documenting interactions and maintaining accurate records Skill in using basic computer programs and mobile devices Skill in resolving routine customer concerns Abilities: Ability to establish and maintain effective working relationships with employees, citizens, and contractors Ability to communicate effectively both verbally and in writing Ability to explain watering restrictions and conservation practices to customers Ability to apply municipal codes and watering restrictions consistently and fairly Ability to work independently in field settings while maintaining accountability Ability to analyze water usage trends and identify potential leaks or waste Ability to maintain records and logs, and perform activities common to assigned job functions Ability to thrive both independently and in a team setting Licenses and/or Certificates: Must possess a valid Colorado driver’s license and be able to operate a city vehicle, or otherwise demonstrate ability to meet the transportation

requirements:

of the position WORKING CONDITIONS Essential Personnel: When a local announcement of emergency or disaster is declared by the city, all City of Aurora employees may be required to work as essential personnel. Physical Demands: Moderate physical work that involves moving no more than 50 pounds at a time with or without assistance Frequently performs activities requiring a full range of body movement including bending, stooping, kneeling, pushing, pulling, and climbing Hand/eye and hand/foot coordination for operation of equipment and vehicles Vision for reading gauges and written instructions Hearing/listening for instructions and warning signals Speech communication to communicate with employees and citizens Work Environment: Works primarily outdoors with exposure to all weather conditions, noise, dust, and fumes Long periods of driving time (up to 8 hours per day) throughout the city A small amount of work time will be indoors performing administrative tasks Equipment Used: Desktop, tablet, radio, cell phone; equipment and vehicles common to utilities maintenance functions Uses standard office equipment including personal computer and common office software such as email, internet, Word, and Excel This position may require the use of personal equipment (e.g. vehicle, cell phone, etc.) in the course of employment The city of Aurora will implement furlough days (unpaid days off) for most employees in 2026

The scheduled furlough dates are January 16, April 10, July 2, and December 24. For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application. The City of Aurora is an equal

opportunity:

employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal

Opportunity:

Commission. Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired. Drug Testing, Thorough Criminal Background Check, and Employment References: As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check.

Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job

responsibilities:

have direct and substantial responsibility that would impact the health and safety of others. Employment references will be conducted on finalists for City of Aurora vacancies. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization.

At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity Respect Professionalism Customer Service And we welcome all who share these values to apply. Why Work for Aurora? Rewarding public sector work impacting a large and diverse community Growing city and employee population Competitive total

compensation:

package Rich

benefits:

package with low employee costs Generous paid leave program 100% funded Employee and Family Care Leave Program Retirement pension plan and 457b plans available Subsidized recreation center pass, on-site fitness centers and wellness programs Continued

education:

and career advancement opportunities Learn more

about:

city of Aurora

benefits:

Please show all your employment history, including military service and related documentation (DD214) on the application. Leaving blanks or omitting previous employment may result in your disqualification from employment. City policy requires that selected candidates provide documentation in the form of official transcripts of the highest level of

education:

attained by the candidate that is listed on their application materials. Applicants who hold a Commercial Driver’s License will also be required to undergo alcohol testing using an Evidential Breath Testing Device. The city of Aurora uses E-Verify to determine if employees are legally eligible to work in the United States.

Know your rights! The city of Aurora is an equal

opportunity:

employer. No applicant for employment or employee shall be discriminated against because of age, race, color, sex, gender identity, sexual orientation, religion, creed, national origin, ancestry, disability or military status. The city shall develop and maintain a plan for diversity. Through its staff, the city shall periodically analyze its employment related practices and its plan for diversity to ensure compliance with this policy.

If you need assistance or reasonable accommodation for completing this application, please feel free to contact our office at: 303.739.7225 or visit us at 15151 E. Alameda Pkwy., Suite 3500, Aurora, CO 80012.