Conservation Program Assoc

JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites.

Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive

Benefits:

Enjoy a comprehensive

compensation:

package that includes generous leave, work-life balance programs, and extensive

benefits:

Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

Career Growth: Advance your

skills:

and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Under general direction, responsible for providing support services to both internal and external customers; including providing information related to conservation programs or projects, promoting energy, water or natural resource conservation.. Job

Description:

Duties, Functions and

Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Assists in the coordination of incentive and rebate programs, including database updates; responds to citizen and contractor inquiries; application verification; customer service; and support of energy, water or natural resource conservation programs.
• Evaluates loan and rebate applications for eligibility and compliance of energy or water retrofit work.
• Investigates and answers citizen complaints, provides assistance related to city programs.
• Provides support in the evaluation of program effectiveness, quality assurance, program design and departmental and program goals.

Promotes and markets programs to the public by participation in outreach activities including utility-sponsored events, community events, employee fairs, or other venues Schedules and assists in pre and post installation inspections, evaluations, and audits to support department conservation initiatives.

• Prepares program and application packets outlining programs offered, eligibility

requirements:

, and contact information.

• Conducts conservation program research; provides information related to energy, water, or natural resource conservation techniques and programs utilized by other organizations.
• Creates detailed reports for management.
• Participates on departmental project teams.

Responsibilities:

• Supervisor and/or Leadership Exercised: None.

Knowledge,

Skills:

, and Abilities: Must possess required knowledge,

skills:

, abilities, and

experience:

and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of energy or water efficiency technologies, practices, programs and rebate

requirements:

Knowledge of department energy or water resource initiatives and targets. Knowledge of safety practices and procedures. Knowledge of city practice, policy and procedures. Knowledge of Federal, State and Local laws. Skill in oral and written communication. Skill in using computers and related software.

Skill in handling multiple tasks and prioritizing. Skill in planning and organizing. Skill in data analysis and problem solving. Ability to handle conflict and uncertain situations Ability to maintain records and preparing written reports. Ability to learn various aspects of environmental, electric or water utility industry and business operations.

Ability to establish and maintain good working relationships with city employees and the public Minimum

Qualifications:

Bachelor's degree from an accredited four (4) year college or university with major coursework in a field related to Environmental Studies, Resource Management, Architecture, Landscape Architecture, Construction, Planning, or Business, plus two (2) years of

experience:

related to job. Master's degree may substitute for up to two (2) years of the required

experience:

.

Experience:

may substitute for

education:

up to four (4) years Licenses and Certifications Required: Valid Texas Class C Driver's License.

Preferred Qualifications:

Experience:

in the solar industry, knowledge of solar and batteries

Experience:

administering conservation or renewable energy programs

Experience:

with outreach and consumer

education:

Experience:

in government or utility programs Proficiency with Microsoft Office, including Word, PowerPoint, and Excel. Notes to Candidate: Austin Energy provides solar incentives and technical assistance for residential and commercial customers. The Customer Renewable Solutions team is responsible for the allocation of over $7 million/yr in incentives that support customer-owned solar installations.

This is a hybrid position in Austin, TX, with a 40% in-office requirement and a majority remote schedule. The Conservation Program Associate for the Customer Renewable Solutions Team assists with: processing solar rebate program applications responding to customer and contractor inquiries solar contractor registration and management quarterly contractor trainings community engagement activities assist with scheduling solar inspections Working with Austin Energy provides a number of health and welfare

benefits:

such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations.

This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so.

• Schedules may be modified, and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services.

Location: 4815 Mueller Blvd., Austin, TX 78723 Work Schedule/Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. (hybrid) Salary Range: $23.13 (low) to $26.26 (mid) Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered.

Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your

qualifications:

The Employment Record should be complete with job titles, employment dates,

job duties:

, functions, and

responsibilities:

for each position held. Starting salary will be based on overall relevant

experience:

from your application. Statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.

If you are selected as a top candidate: Verification of your

education:

(which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of

education:

from an accredited organization/institution. You must also provide proof of your professional licenses or certifications. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. Important Note to Applicants: Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed.

All application steps, including attachments and submission, must be fully completed before that time. We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system. EEO Statement for City of Austin: The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation.

In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities.

As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive

Benefits:

Enjoy a comprehensive

compensation:

package that includes generous leave, work-life balance programs, and extensive

benefits:

Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

Career Growth: Advance your

skills:

and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

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