Real-Time Crime Center Technician

    City of Lakewood
    Apply Now

    Job Details

    Location
    Lakewood, Colorado, United States
    Posted
    4 weeks ago
    Job Type
    FULL_TIME
    Salary
    USD 59,155 - 65,728

    Job Description

    The City of Lakewood is dedicated to upholding City values to include: Performance Excellence, Leadership, Respect and Collaboration. Best fit candidates will demonstrate innovation, customer service, dedication, passion and engagement. All people, citizens and employees, will be treated with respect, relevance, and importance.

    HIRING RANGE: $28.44 - $31.60/hour While assigned to the Real Time Crime Center (RTCC), technicians will provide crime detection services by monitoring and utilizing all available RTCC resources. Proactively monitor the police radio along with Computer Aided Dispatch (CAD) to assist with calls for service when and where appropriate.

    Use the radio to communicate with police department personnel providing information on observed criminal activity as well as supplying real time intelligence to assist them in responding to situations. Search and retrieve selected video images for investigative or prosecutorial purposes. Functions under department, state and federal procedures regarding the proper viewing, retrieval and booking of evidence.

    Operates under the general supervision of the Sergeant assigned to supervise the RTCC. ESSENTIAL FUNCTIONS Monitors and operates computer equipment connected with cameras placed in various locations throughout the City of Lakewood providing situational awareness to responding resources during in-progress incidents.

    Interpret potential and ongoing criminal activity based on monitored video and integrated systems through the RTCC. Utilize available databases to gather relevant information that is or may be of assistance to field operations or ongoing investigations. When appropriate, communicate on police radio with other department personnel.

    Receive and process requests, internally and externally, for the retrieval of video recorded by the RTCC cameras. When appropriate, will proactively monitor video from cameras owned and operated by other entities, such as the Regional Transportation District, Jefferson County Public Schools, Colorado Department of Transportation and the Lakewood Department of Public Works Department Traffic Operations for public safety situations and will communicate as appropriate.

    Proactively monitor calls for service and when applicable actively assist department personnel in the field.

    • Deploy and operate Drone as First Responder (DFR) when appropriate within its response area.
    • Conducts maintenance for the DFR Dock(s) and Drone(s).

    Responds to requests for video evidence during/after critical incidents as well as post incident investigations.

    • Performs other duties as assigned by supervisory staff.

    ORGANIZATIONAL RELATIONSHIPS Supervision Received: Receives general supervision from the Sergeant assigned to supervise the RTCC. Supervision Given: None.

    ESSENTIAL QUALIFICATIONS:

    (Knowledge,

    Skills:

    and Abilities)

    Education:

    High school diploma or equivalent

    Experience:

    Prior law enforcement

    experience:

    / police

    experience:

    preferred. Licensure/Certification/Registration FAA Part 107 certification preferred or ability to obtain within first year. Ability to obtain NCIC/CCIC certification.

    • Driver’s license and acceptable driving record required.

    Other Knowledge,

    Skills:

    and Abilities Interact with other personnel in a positive manner. Display dependability for regular and prompt attendance. Excellent customer service

    skills:

    Familiarity with the geography of the City of Lakewood. Ability to work as a team member, as well as independently. Ability to develop and maintain a cooperative working relationship with division support staff, supervisors and both sworn and non-sworn personnel. Must be able to successfully complete a polygraph, oral board interview, reference checks background investigation and drug test.

    Working Conditions and Physical

    Requirements:

    Must successfully complete and maintain required state or departmental physical standards and certifications. LIGHT WORK: Exerting up to 30 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for Light Work.

    Physical Demands Bend or position self to move items from higher place to lower place or vice versa Sit, stand or be stationary Talk, hear, converse, communicate, or exchange information Use of hands and/or fingers in a repetitive motion to handle, pinch, grasp, move, feel, inspect, etc. Walk, ascend, descend on both even and uneven terrain Climb ladders

    Vision to include distance, depth perception, peripheral and color Environmental Conditions may include Office settings Physical

    Requirements:

    – No Physical Needed Lift, carry, push, pull, move, or positions from all levels up to 30 lbs with or without assistance The City of Lakewood is a drug-free workplace that provides employment opportunities in compliance with all pertinent federal, state, and local laws. All Lakewood employees are expected to work and complete all tasks in a safe manner consistent with training, standard operating procedures, City or Department policies, and common sense.

    Working in a safe manner includes the use of personal protective equipment (PPE) and complying with all City and/or Department safety rules. Horseplay on-the-job is strictly forbidden. The failure to work in a safe manner, use PPE, follow standard operating procedure, or comply with a safety rule will result adverse employment consequences ranging from verbal discipline to termination from employment, including any applicable reduction in

    benefits:

    under the Colorado Workers’

    Compensation:

    Act. Employees are also expected to encourage safe work practices by all co-employees, and to report any unsafe work practices immediately to a supervisor. The City of Lakewood celebrates diversity, equity and inclusion in all areas of our workforce. Accordingly, the city is committed to creating, nurturing and sustaining a diverse, equitable and inclusive culture, where differences drive innovative solutions to meet the needs of our community and employees.

    Pay Range $24.32-$31.60 Background and reference checks will be conducted for all regular and some variable/seasonal positions. Lakewood is full of possibilities for businesses, residents and visitors with innovative approaches, community collaboration, a strong financial foundation and healthy local economy.

    The city serves as a gateway to outdoor adventures while also providing a 10-minute commute to the heart of the metropolitan area. Much of Lakewood’s charm derives from neighborhoods as varied as horse properties, live/work units for artists, urban-style lofts and traditional homes. Lakewood has dedicated one-quarter of the land in the city to parks and open space, providing for a healthy, active lifestyle.

    The city also provides a comprehensive array of services, and we are home to global and national companies while also having a robust array of small businesses. We’re an All-America City connected to the metro area with the latest technology and multiple transportation options. If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following page: Access Lakewood Not finding the right fit? Let us know you're interested in a future

    opportunity:

    by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest! The City of Lakewood offers a robust

    benefits:

    package. The following applies only to regular full-time and part-time positions. Medical Cigna HDHP with Health Reimbursement Account (HRA) or Health Savings Account (HSA) Kaiser Permanente DHMO with Health Reimbursement Account (HRA) or Health Savings Account (HSA) Dental Delta Dental PPO plus Premier Plan Vision Vision Service Plan (VSP) Life Insurance Employees are covered for 1.5 times their annual base salary in life insurance and accidental death and dismemberment, up to a maximum of $500,000 (the minimum benefit is $50,000).

    The city pays the cost of this coverage. Pension Our pension fund is a social security replacement, money purchase plan. Mandatory employee contribution is 11% of gross base salary; city contribution is 13% of gross base salary. Sick Leave Full-time employees earn 8 hours per month. Part-time employees earn 6 hours per month.

    Vacation Full-time employees with less than five years of service earn 8 hours per month. Part-time employees with less than five years of service earn 6 hours per month. City Holidays Holidays: New Year’s Day, Martin Luther King Day, Presidents’ Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Veterans Day, Thanksgiving Day, Day after Thanksgiving and Christmas Day.

    The Following are Additional

    Benefits:

    the City Offers: Flexible Spending Accounts (FSA) Deferred

    Compensation:

    Voluntary Life Insurance Employee Assistance Program (EAP) Short Term Disability Long Term Disability (LTD) Injury Leave Family and Medical Leave (FMLA) Military Leave Jury Duty Tuition Assistance Credit Union Recreation Facilities Employees are eligible for free general admission into the city’s recreation centers, swimming pools and Bear Creek Lake Park.

    Wellness Programs Value-Added

    Benefits:

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