NYC Showroom Manager

As a Showroom Manager, you will be responsible for driving excellence in showroom presentation and facility management. You’ll maintain a high level of customer service by supporting Key Account Executives, Regional Sales Managers, the sales team, and wholesale customers. This role serves as the primary point of contact for showroom operations, including managing daily activities, sample management, supporting sales teams, assisting with customer presentations, and representing the interests of regional retail customers to Columbia Headquarters.

HOW YOU’LL MAKE A DIFFERENCE Drive excellence in showroom presentation and merchandising for seasonal sell-in.

• Manage all aspects of showroom operations, including initiatives, policies, and procedures.
• Support seasonal sell-in through sample processing and management, customer product presentations, and meetings.

Own process management and streamline workflows for efficiency.

• Oversee facility maintenance and resolve issues related to Wi-Fi, AV, cleaning, recycling, pest control, and other services.
• Handle daily UPS/FedEx shipping and receiving.
• Organize and maintain selling materials and sales tools (print books, swatches, etc.).
• Maintain office supplies and manage food/beverage and catering for meetings.
• Provide account assistance, including answering procedural questions, supporting complex orders, and managing requests for product data and assortments.
• Maintain positive communication with Columbia and Sorel management, staff, and other departments to ensure smooth operations.

YOU ARE Highly organized with strong attention to detail and the ability to manage multiple priorities. A creative problem solver who can adapt processes and find solutions quickly. Customer-centric, understanding the voice and needs of wholesale partners. Flexible and adaptable, thriving in a fast-paced environment.

A relationship builder who collaborates effectively across teams. YOU HAVE Bachelor’s Degree in business, communications, or similar field preferred; or equivalent combination of training and

experience:

5+ years’

experience:

in a business environment, preferably in facility management, operations, customer support, or customer service in the apparel industry (outdoor, sportswear, or apparel

experience:

a plus). Strong project management

skills:

highly organized, excellent attention to detail, ability to multi-task and prioritize. Proficiency in Microsoft Office and strong spreadsheet

skills:

• Demonstrated understanding of business process development and improvement.

Excellent written and verbal communication

skills:

Physical ability to use telephone, computer hardware/software, sit and stand for extended periods, and lift/carry up to 35 pounds. #Onsite #LI-LC1 This job

description:

is not meant to be an all-inclusive list of duties and

responsibilities:

, but constitutes a general definition of the position's scope and function in the company. Columbia Sportswear Company is an equal

opportunity:

employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities.

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf. If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter. Salary Range: $70,700 - $109,700 *Pay decisions are determined by multiple factors, including what the market is paying, a candidate’s capabilities and

skills:

, years of

experience:

, and internal equity. At Columbia Sportswear Company, we’re proud to offer regular full-time employees a

benefits:

package that includes a variety of services and products to help make your life and work more rewarding. Our benefit programs contribute to overall employee well-being by aligning those programs with the fundamental elements of well-being: physical, social/emotional, financial, career and community.

Benefits:

that can protect your family’s financial future and help you save money through our 401k plan plus a generous company match. Columbia offers medical, dental, vision, life Insurance, disability, flexible spending accounts, health savings account, and an assortment of voluntary benefit offerings (accident, critical illness, hospital indemnity, and legal services).

In addition, Columbia offers EAP + which is free and confidential 24/7/365 counseling services. We have extensive wellness

benefits:

, employee discounts and a generous time off program available. If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to AskHR@columbia.com with the Subject: Applicant Assistance Requested. Columbia is different. As a global apparel and footwear company with over 80 years of being ourselves and not apologizing for it, we’ve seen a lot and done a lot.

But our motto remains: “It’s perfect. now make it better.” Learn more

about:

how you can help us shape the next 80 years here.