Front Desk Receptionist
Coury & Buehler Physical TherapyJob Details
Job Description
Description:
We have been helping patients relieve pain, retrain movement, restore function, and live pain-free for 20 years!
Title: Front Desk Receptionist Status: Full Time (40 hours/ week. Monday -Friday) Pay: $19.50- $20.00/hour Benefits: Health, Dental & Vision insurance, Paid Holidays, PTO, & 401k w/ company matching Location: This position will be covering shifts in our South County offices: Irvine, Newport Beach, Fountain Valley & Lake Forest
Welcome to the role of Front Desk Receptionist! In this role, you will be the first point of contact for patients. You will be responsible for providing excellent customer service, managing patient appointments, explaining insurance benefits and collecting patient payments. You will need to be organized, detail-oriented, and have strong communication skills in order to successfully perform this role. Your enthusiasm and professionalism will be essential in creating a positive experience for our patients. We look forward to you joining our team and helping us provide the highest level of customer service to our patients.
Job Responsibilities Include:
Providing the highest level of customer service Greet patients and visitors in a welcoming and professional manner
- Schedule patient appointments
- Update and maintain patient information in our EMR system
Collect copays and other payments Explaining insurance benefits
- Maintain a clean and organized reception area
Answer patient questions and provide guidance
- Process patient intake forms
- Assist with other administrative tasks as needed
Requirements:
High school diploma or equivalent Two or more years of experience working in customer service Excellent customer service and interpersonal skills Proficiency in Microsoft Office, including Word, Excel, and Outlook Ability to multitask and prioritize tasks efficiently in a fast-paced environment Excellent communication skills
A great eye for detail Ability to maintain confidentiality of patient records
Some of our most successful Front Desk Receptionists have come from these positions/industries:
Restaurant Server/Hostess Hospitality Health & Wellness Receptionists
