Manager, Creative Resource Management

    dentsu
    Apply Now

    Job Details

    Location
    Chicago, Illinois, United States
    Posted
    2 weeks ago
    Job Type
    FULL_TIME
    Work Type
    Remote
    Salary
    USD 78,000 - 126,500

    Job Description

    Job

    Description:

    We are seeking a detail-oriented and proactive Manager, Creative Resource Management to join our team. In this role, you will support effective creative talent deployment by balancing supply and demand across our creative ecosystem—from art directors and copywriters to UX designers, motion graphics artists, and production specialists.

    You'll engage with creative professionals to align them with the right opportunities while understanding the nuances of creative workflow, campaign timelines, and the iterative nature of creative development. The Manager must speak fluent "creative"—understanding the difference between concepting and execution phases, knowing when a senior art director versus a mid-level designer is needed, and recognizing how creative burnout impacts quality output.

    You'll navigate the unique challenges of creative resourcing, from managing multiple rounds of client feedback to understanding how creative teams collaborate across disciplines (copy/design partnerships, creative technologist integration, etc.). This role requires deep knowledge of creative roles including but not limited to: Creative Directors, Associate Creative Directors, Art Directors, Copywriters, Designers (UI/UX, Digital, Print), Motion Designers, 3D Artists, Illustrators, Retouchers, Production Artists, Creative Technologists, Content Creators, and Social Media Specialists.

    Key Responsibilities:

    • Assist in planning and managing creative resource assignments and extensions, understanding the ebb and flow of campaign cycles, pitch demands, and production schedules.
    • Monitor and review creative capacity across disciplines, recognizing when teams need breathing room between intensive projects versus when they're ready for the next creative challenge.
    • Lead creative staffing meetings with Creative Directors and department heads to understand impacts to resource needs (new pitches, concept revisions, production rushes, campaign extensions).

    Understand the creative brief

    requirements:

    and match talent based on portfolio strengths, industry

    experience:

    , and creative chemistry with existing teams.

    • Maintain deep knowledge of each creative's specialized

    skills:

    —who excels at pharma versus retail, who has automotive

    experience:

    , which designers are strongest in digital versus traditional, who can handle both concepting and finish work.

    • Document creative team configurations that work well together and leverage these insights for future project staffing.

    Navigate the delicate balance of creative preferences while meeting business needs—understanding when a creative needs variety versus when they need to stay on an account for continuity.

    • Track creative utilization with awareness that creative work isn't always "billable time"—accounting for concepting, inspiration, skill development, and creative refresh time.

    Partner with Creative Directors to understand upcoming pitch needs and ensure appropriate creative firepower is available without burning out the A-team.

    • Facilitate cross-functional creative partnerships, understanding how strategy, account, and project management integrate with creative workflow.
    • Manage freelance creative relationships and understand when to tap into the freelance network versus stretch internal teams.

    Proactively review the creative pipeline, from RFPs to production, understanding the different resource needs at each phase. Serve as creative talent advocate, ensuring creatives aren't just "resources" but are matched with projects that develop their portfolios and careers. Understand the impact of moving creatives between accounts, including knowledge transfer, creative continuity, and client relationship considerations.

    • Collaborate with other Resource Managers across dentsu's creative network to share talent and best practices.

    Required Qualifications:

    Bachelor's degree in Business, Human Resources, Operations, Advertising, Marketing, or related field (or equivalent

    experience:

    ). 4+ years of

    experience:

    in creative resource management, creative operations, traffic management, or creative project management within an agency environment. Deep understanding of creative agency structure, roles, and the creative development process from brief to delivery. Proven ability to build relationships with creative teams and earn their trust as a strategic partner, not just a scheduler.

    Strong analytical

    skills:

    balanced with emotional intelligence to navigate creative personalities and preferences. Excellent communication

    skills:

    with ability to translate between "creative speak" and "business speak." Understanding of creative project lifecycles, including typical timelines for different creative deliverables.

    Experience:

    managing creative teams through high-pressure situations like pitches, launches, and production deadlines. The annual salary range for this position is $78,000-$126,500. Placement within the salary range is based on a variety of factors, including relevant

    experience:

    , knowledge,

    skills:

    , and other factors permitted by law.

    Benefits:

    available with this position include: • Medical, vision, and dental insurance, • Life insurance, • Short-term and long-term disability insurance, • 401k, • Flexible paid time off, • At least 15 paid holidays per year, • Paid sick and safe leave, and • Paid parental leave. Dentsu also complies with applicable state and local laws regarding employee leave

    benefits:

    , including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu

    benefits:

    , please visit www.dentsu

    benefits:

    plus.com. To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps. #LI-KR1 #LI-Merkle Location: New York - 150 E 42nd Brand: Merkle Time Type: Full time Contract Type: Permanent Dentsu is committed to providing equal employment opportunities to all applicants and employees.

    We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under applicable federal, state, or local law.

    Dentsu is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career

    opportunity:

    with us, please send an e-mail to ApplicantAccommodations@dentsu.com by clicking on the link to let us know the nature of your accommodation request and your contact information. We are here to support you. Can’t find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities.

    About:

    dentsu For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact.

    Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future.

    Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more

    about:

    us Who we are Our Social Impact Our work

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