Bar & Dining Room Server

Overview

Kantishna Roadhouse (KRH) is a full-service, backcountry lodge located 90 miles inside Denali National Park. Due to the Denali Park Road closure, the lodge is accessible only by small aircraft, and employees should expect a truly remote, wilderness-based work environment. Because of this remoteness, staff are expected to live on-site for the entire season (approximately June 1 to September 15) with no ability to leave the park on days off. Employees may enjoy hiking and exploring the surrounding backcountry during their free time, but travel outside the park is not available. KRH operates with a small, close-knit team and hosts a limited number of guests, so every staff member plays a vital, hands-on role in daily lodge operations. Room and board are provided at no cost to employees.

JOB SUMMARY: The Bar & Dining Room Server provides exceptional guest service by preparing and serving beverages, delivering dining room service, and ensuring compliance with all Alaska alcohol service regulations. This role maintains clean, well-stocked bar and dining areas, accurately records orders, communicates guest needs to the kitchen, and helps create a welcoming and efficient dining experience for all guests.

ESSENTIAL FUNCTIONS:

Understand and follow all State of Alaska regulations regarding the sale and service of alcohol Greet guests upon arrival and departure, providing friendly and attentive service throughout their visit.

• Present beverage menus, answer questions, and make informed recommendations.

Mix, pour, and serve alcoholic and non-alcoholic beverages in both the bar and dining areas.

• Provide full dining room service, collaborating with kitchen staff to ensure smooth and timely meal delivery.
• Maintain accurate inventories of liquor and bar supplies; order and restock beverages, glassware, garnishes, and other items as needed.
• Ensure the bar area and liquor storage cabinet remain locked and secure when not in use.

Clean and maintain bar and dining areas, including wiping tables and chairs, and vacuuming, sweeping, and mopping floors. Restock and reset side stations, glassware, silverware, table linens, and other service items.

• Monitor guests to anticipate needs, respond to requests, and determine when meals are completed.

May be required to work split shifts.

• Perform other duties as assigned

DOYON CORE COMPETENCIES:

Commitment to Excellence – Identifies what needs to be done and takes action to achieve a standard of excellence beyond job expectations. Corporate Values- Understand, embraces, and integrates Doyon corporate values into everyday duties and responsibilities. Customer Service – Identifies and responds to current and future client needs by providing excellent service to internal and external clients.

Safety and Security – Promotes a safe work environment for co-workers and customers. Teamwork – Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside or outside the organization.

JOB-SPECIFIC COMPETENCIES:

Communication Skills - Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others. Dependability - Consistently adheres to operational standards, ensures smooth operations and positive customer experiences, builds a productive workplace, is reliable, and improves team morale.

Independence - Works with minimal supervision.

• Process Improvement – Manages, leads and enables the process of change and transition while helping others to deal with the process.

SUPERVISION:

This position has no supervisory responsibilities.

QUALIFICATIONS:

Must be 21 years of age Must have a current certification in Alaska to serve alcohol Two (2) years bartending experience WORKING ENVIRONMENT:Kantishna Roadhouse provides a unique and challenging work experience. Each role is physically demanding with staff typically averaging 45-60+ hours per week, especially during the beginning and end of the season. The nature of our business requires every team member to be adaptable and versatile, making each day an exciting opportunity to learn and grow. Due to the Denali Park Road closure, access to Kantishna Roadhouse is by small aircraft only, which means that staff is expected to remain in Denali National Park and Preserve for the duration of the season.

PHYSICAL DEMANDS: An individual will be on their feet throughout their workday. The work requires routine walking, standing, bending, and carrying items weighing up to seventy-five (75) pounds without assistance. [Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions].

REASONABLE ACCOMMODATION: It is Doyon’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities. PREFERENCE STATEMENT: Doyon grants preference to qualified Doyon Shareholders first, and second to qualified shareholders of other Alaska Native corporations that grant a similar preference in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.