Senior Merchandising Analyst

Work Location Type: Hybrid Req Number  327724

About Grainger:

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships. Known for its commitment to service and award-winning culture, the Company had 2024 revenue of $17.2 billion across its two business models. In the High-Touch Solutions segment, Grainger offers approximately 2 million maintenance, repair and operating (MRO) products and services, including technical support and inventory management. In the Endless Assortment segment, Zoro.com offers customers access to more than 14 million products, and MonotaRO.com offers more than 24 million products. For more information, visit www.grainger.com.

Compensation:

The anticipated base pay compensation range for this position is [[cust_payrangemin]]  to [[cust_payrangemax]].

Rewards and Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing. 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.

6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools. Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

The pay range provided above is not a guarantee of compensation.  The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above. Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details The Senior Merchandising Analyst leads the efforts associated with the on-time launching of new products to Grainger.com and supports ongoing operational processes such as Category Review, launch activities, and assortment updates. Leveraging advanced analytical skills, this role addresses complex questions related to product performance, customer experience, and merchandising effectiveness, providing actionable insights to stakeholders. This role participates in continuous improvement initiatives to deliver best in class product assortment and online customer experiences.

The role reports to the Manager, Merchandising Strategy Operations.

This is a hybrid position that is based in Lake Forest or Chicago.

You Will

• Deliver on-time product and category launches by executing aligned new product introduction tickets (NPIs), supporting launch activities, and managing the category review schedule.
• Evaluate all aligned Decision to Sell (DTS) requests for category relevancy and customer need.
• Help maintain an optimal assortment by evaluating all growing non-core to core SKUs and assessing sales and customer satisfaction for currently merchandised SKUs
• Execute new product addition processes and support continuous improvement initiatives that are designed to keep our assortment and merchandised presentation relevant, accurate, and up to date
• Conduct ad-hoc analysis as requested to answer product, category, desk, or merchandising questions
• Track desk-level decisions for product reviews that can be used to aid future desk assortment decisions

Leverage advanced analytics and technical product knowledge to recommend assortment changes and execute the addition of new items to e-commerce publications

• Analyze customer feedback and prior maintenance ticket requests to make necessary changes and improvements to e-commerce publications to enable an effortless customer selection experience

Partner with Channel Merchandising Manager and Merchant to build and implement the category strategy by providing structured data-driven analyses during category research

• Collaborate with partners in Product Information, Search, and Publishing to optimize online content

You Have

Bachelor's Degree or equivalent experience required 3+ years of experience in related fields (e.g. merchandising, product management, operations) required

Experience performing analyses, interpreting customer feedback, and providing insights to improve merchandising strategies:

Experience collaborating with cross-functional teams to support category management and process improvement initiatives:

Experience using tools such as Snowflake and Power BI for data analysis and reporting:

Experience identifying merchandising and operational issues, developing actionable solutions, and implementing process improvements to address business challenges:

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.