Job Details

    Location
    Atlanta, Georgia, United States
    Posted
    3 weeks ago
    Job Type
    PART_TIME

    Job Description

    About:

    Us Here in the Empire City of the South, Kimpton Sylvan Hotel stands poised between skyscrapers and tree-canopied estates. Originally constructed in 1952, Kimpton Sylvan is newly reimagined as a boutique hotel perfect for business and leisure travelers alike. Its design pays homage to the building’s mid-century roots while looking forward with bold, contemporary art and accents.

    Of course, design is only the beginning. We’ve brought a taste of the Buckhead

    experience:

    right inside our walls. Join us at our restaurant, an old-school supper club serving modern takes on continental American classics. Step up to an elevated bar for a signature Old Fashioned. Wander out to our whimsical garden bar for a glass of wine under thick foliage of mature trees. In fact, the arboreal abundance in our back yard inspired the name "Sylvan"—derived from the Latin word "silva," meaning forest.

    Upstairs, our rooftop bar is a starlit wind-down before retiring to your guestroom. We can’t wait to welcome you to timeless hospitality, Kimpton Sylvan style. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited

    about:

    this role but your

    experience:

    doesn't align perfectly with every qualification in the job

    description:

    , we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military

    experience:

    and invite all qualified military candidates to apply. Overview Provide guests exceptional service in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Essential Duties and

    Responsibilities:

    Check station before, during and after shift for proper set-up and cleanliness. Greet guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness. Record the details of the order from the guests, repeating the order to the guest to check for accuracy.

    Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed. When complete, retrieve orders up to 30 lbs. from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments. Abide by all State, Federal and Corporate

    requirements:

    pertaining to serving alcoholic beverages. Replenish beverages as necessary and check with guests for overall satisfaction. Market and serve upon request any dessert items or specialty coffees. Operate the Point of Sale procedures to pre-check order and close out the check.

    • Present the check to guest promptly.
    • Comply with attendance rules and be available to work on a regular basis.
    • Perform any other job-related duties as assigned.

    Qualifications:

    and

    Skills:

    • Maintain a professional appearance and manner at all times.

    Must be willing to “pitch-in” and help co- workers with their

    job duties:

    and be a team player. Must have basic knowledge of food and beverage preparation, service standards, guest relations and etiquette. Knowledge of the appropriate table settings, service ware and menu items. Ability to remember, recite and promote the variety of menu items. Ability to transport large trays weighing up to 30lbs.

    through a crowded room on a continuous basis throughout shift with or without reasonable accommodation. Ability to operate beverage and toast equipment with or without reasonable accommodation. Ability to establish and maintain effective working relationships with associates, customers, and patrons. Ability to operate a keyboard and learn Point of Sale procedures.

    Effective verbal and written communication

    skills:

    Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.

    Compensation:

    Tipped/Service Charge Eligible? Yes Discretionary Performance Bonus Eligible? No

    Benefits:

    HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness

    we offer:

    competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.

    Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal

    opportunity:

    employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Welcome to HEI Hotels and Resorts' Career Page. We invite you to explore the current job openings that our company has to offer and to apply for any positions that are of interest to you.

    Don't see any current openings that align with your interests? Join our talent community to stay in touch with HEI and receive job alerts for opportunities that may be a match for you. Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry.

    We show our “love” to our associates by providing market-leading

    compensation:

    packages, generous PTO and flex-time initiatives, outstanding career development and advancement opportunities, and job-appropriate assets and resources. We’re always looking for associates who share our passion for hospitality. With a variety of world-class brands in our portfolio, hotel locations throughout the United States, and an unparalleled suite of tools, technology, and training, we’re able to provide our associates with a truly unique

    opportunity:

    to grow and build their future. Find the career that aligns with your goals by beginning your online search today. Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

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