
Houseperson
Hilton Grand VacationsJob Details
Job Description
Excellent opportunity to join our newest property in NY our 161 room The Central At 5th Hilton Club Resort located in in the heart of NYC. Steps away from Fifth Avenue, Time Square, Teather District and Central Park. We encourage you to join our service-oriented team-member family where we strive every day to ensure our owners, members and guests can create wonderful vacation memories, while building our own hospitality skills to grow our career within Hilton Grand Vacations.
This is a union role and the hourly rate is $29.90 per hour. This position is for an on-call Houseperson. What will I be doing?
As a Houseperson you would be responsible for executing your position's responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards:
- Provide customer service to guests, including information about resort services, activities and local attractions
Transport clean and dirty linen to and from Operations and the Buildings. Make sure that all items delivered to the guest rooms are clean and in working order
- Reports maintenance deficiencies in order to maintain room in compliance with resort standards
Replenish linen and guest amenities
- Assist co-workers as requested
Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests and for business needs What are we looking for?
Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. At the core of our company’s success are our Team Members. To fulfill this role successfully, you must possess the following minimum qualifications and experience:
Ability to Communicate effectively with guest in English. Physically able to work from ladder, move furniture, operate cleaning equipment and tolerate exposure to general cleaning chemicals. Ability to tolerate environmental factors such as humidity, cold/heat, dust and noise
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Hospitality industry *Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to the collective bargaining agreement We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. What will it be like to be a Team Member with Hilton Grand Vacations?
At Hilton Grand Vacations, the foundation of our culture is about putting people first, beginning with our customer. By allowing the power of our customers to inspire the best in us, we empower our Team Members to become proud owners of accountability, we solidify our leadership position in the industry, and we help our customers get the most out of their vacation ownership journey through the world-class properties and unparalleled experiences we offer them.
Through inspired ownership, continual evolution, and a commitment to uphold the highest standards, our Team Members feel proud, our customers feel valued, and every encounter feels simply grand. And that comes with grand opportunities for growth. Hilton Grand Vacations Inc. (NYSE:HGV) is recognized as a leading global timeshare company. With headquarters in Orlando, Fla., Hilton Grand Vacations develops, markets and operates a system of brand-name, high-quality vacation ownership resorts in select vacation destinations. The Company also manages and operates two innovative club membership programs: Hilton Grand Vacations Club® and The Hilton Club®, providing exclusive exchange, leisure travel and reservation services for more than 285,000 Club Members. For more information, visit www.hgv.com and www.hiltongrandvacations.com.
EOE/AA/Disabled/Veterans
