Account Executive, Membership Development

Amaze, Inspire, Unite Job Summary: The Account Executive, Membership Development is responsible for developing and driving season ticket sales of ticket packages for all sports and entertainment through cold calling to generate new business. This position is also responsible for developing new customer relationships and strengthening relationships with existing customers.

Key Responsibilities:

Meet or exceed both individual and team sales goals. Actively research and prospect new sales leads to sell for all sports and entertainment and partial plan ticket packages (additional goals for group and premium seating sales will be established). Meet or exceed minimum call

requirements:

on outgoing cold calls per day to generate new business.

• Establish, promote, and maintain relationships with group clients Meet or exceed a minimum of 50-60 outgoing cold calls per day in an effort to generate new business Set a minimum of 10 face-to-face appointments per week in an effort to generate new business Create opportunities for new business with existing customers, such as tours, theme nights, pre- and post-event receptions Handle all incoming calls from sales prospects Process ticket orders in a timely and efficient manner Provide first-class customer service to generate new clients and sales revenue, as well as repeat business and referrals Ensure timely collection of payments, monitor ticket fulfillment and maintain detailed records on purchase history Perform assigned game day

responsibilities:

such as attending games to develop an understanding of events, meet new and key clients to ensure they have a positive

experience:

, as well as participate in any promotions or appointments as requested Maintain and submit accurate daily, weekly and month reports on sales activity.

• Process ticket orders in a timely and efficient manner.

Required Knowledge,

Skills:

and Abilities: Bachelor’s degree in business, marketing, communications or related field Minimum two years sales

experience:

preferably in a ticket sale role Knowledge of sports and entertainment industry Possess the highest integrity and ethical standards Effective verbal and written communication

skills:

• Demonstrated ability to formulate solutions and resolve issues in a timely manner Exceptional organizational

skills:

with an ability to multitask and maintain deadlines in a high-paced environment Must possess knowledge of all Microsoft applications such as Word, Excel, and PowerPoint Strong attention to detail and accuracy with high standards for quality; ability to keep accurate and detailed records Excellent phone étiquette and Professional demeanor Ability to work long or unpredictable hours on weekdays, weekends, and holidays as needed.

Any equivalent combination of

experience:

and training which provides the knowledge and abilities necessary to perform the work. Preferred Knowledge,

skills:

and abilities: Knowledge and previous use of classic ticketing sources, CRM Database and Archtics preferred, but not necessary.

• Perform other duties and

responsibilities:

as assigned Working Conditions: Irregular and extended hours including nights, weekends, and holidays Exposure to high noise level Frequent visual/auditory attention Addendum Red Wings: Actively researching Detroit Red Wings, Tigers and College hockey season tickets Tigers: Actively researching sales leads to Detroit Tigers All items listed above are illustrative and not comprehensive.

They are not contractual in nature and are subject to change at the discretion of Olympia Entertainment. Olympia Entertainment is an Equal Employment

Opportunity:

employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested. PRIVACY POLICY Ilitch Companies and our colleagues are committed to being the best in all that we do - whether it's providing a delicious, quality meal from Little Caesars, delivering fresh food to our Little Caesars restaurants, baking quality food products at Champion Foods, supporting world-class teams like the Detroit Red Wings and Detroit Tigers or offering unforgettable live entertainment at top-rated venues like Little Caesars Arena, the Fox Theatre, Pine Knob and other area locations.

Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. Be part of Ilitch Sports + Entertainment’s (IS+E) mission to amaze, inspire and unite. Our colleagues are driven by a commitment to provide world-class sports and entertainment

experience:

s for fans, guests and partners across multiple world-class venues. Ilitch Sports + Entertainment serves as the combined business operations of the Detroit Red Wings, an 11-time Stanley Cup champion and one of the NHL’s Original Six franchises, and the Detroit Tigers, a four-time World Series champion and charter member of MLB’s American League.

IS+E also maintains a joint venture interest in 313 Presents, Detroit’s premier live entertainment company. The company operates such major venues as the award-winning and state-of-the-art Little Caesars Arena, home to the Red Wings and the NBA’s Detroit Pistons; Comerica Park, home of the Tigers and concerts; and the iconic Fox Theatre, one of the most historic music venues in North America.

IS+E also provides facility management services at Michigan Lottery Amphitheatre, Meadow Brook Amphitheatre, and Pine Knob Music Theatre – the top amphitheater in the world according to Pollstar’s 2022 Year-End Rankings.