Business Analyst, Global Product Monitoring (Hybrid - Acton, MA)

Job Title: Business Analyst, Global Product Monitoring Department: QA - Post Market Quality Assurance FLSA Status: Exempt Position Overview: This position is integral to supporting the department through complaint database software enhancements, upgrades, report creation, data structure, and validation activities/documentation.

The Business Analyst (BA) will be the primary connection to IT resources supporting the business unit. The BA will have a strong understanding of the business unit’s processes, context surrounding why the processes are in place, and what happens if processes are not functioning/followed. The BA will be an expert in the systems utilized by the business unit and understand the implications of system structure, how changes may impact systems, and how system data is utilized for reporting.

This individual will be responsible for all business analyst deliverables in projects impacting his/her business unit. It requires organization and attention to detail while working with other functions within the organization to ensure compliance and accomplishment of tasks.

Responsibilities:

• Define user and functional

requirements:

for new features, functions, etc. Acts as a key liaison with IT during projects and throughout the maintenance phase Understanding impact to existing processes within his/her functional area Perform functional testing with ability to use creative thinking for test cases Training prep and execution for system enhancements Co-ownership of project activation process and scope docs Ownership of complete business requirement documentation and discovery process and significant involvement in functional requirement phase.

Ownership of testing.

• Test scenario and script creation, and planning/execution of UAT.
• Provide leadership on resolving business process issues related to the system.

Creation of reports for general needs Data quality – monitoring and resolving/escalating issues Resolve end user “how to” questions, resolve master data errors, and assist with reversing standard transactions. In conjunction with process owner/management, maintain SOP’s and other documentation. Act as a focal point for reporting issues, enhancement requests and projects including documenting business

requirements:

and managing user acceptance testing. Focal point for addressing system changes, regression testing during upgrades/patches, and other system maintenance activities throughout the maintenance phase.

• Support database development and reporting capabilities related to the complaint / reliability department needs.
• Assist in gathering information and data during FDA, ISO or other third party or internal audits.
• Performs other duties as required.

Education:

and

Experience:

Minimum Requirements:

BS degree in a technical or scientific discipline Minimum of 1-3 years’

experience:

with data management / Quality Management Systems Preferred

Skills:

and Competencies: Salesforce Administrator Certification preferred Effective verbal and technical writing

skills:

Ability to communicate at multiple levels of an organization. Ability to organize and judge priorities. Excels at generating and maintaining organized and accurate records. PC skill, word processing, spreadsheet, database. Able to work effectively in a high-energy environment. Physical

Requirements:

(if applicable): Some travel may be required 10% NOTE: This position is eligible for hybrid working arrangements and requires on-site work from an Insulet office.

#LI-Hybrid Additional Information:

Compensation:

&

Benefits:

For U.S.-based positions only, the annual base salary range for this role is $84,975.00 - $127,462.50 This position may also be eligible for incentive

compensation:

.

We offer:

a comprehensive

benefits:

package, including: • Medical, dental, and vision insurance • 401(k) with company match • Paid time off (PTO) • And additional employee wellness programs Application Details: This job posting will remain open until the position is filled. To apply, please visit the Insulet Careers site and submit your application online.

Actual pay depends on

skills:

,

experience:

, and

education:

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods.

With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S.

or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com. We are looking for highly motivated, performance-driven individuals to be a part of our expanding team.

We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it! At Insulet Corporation all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

(Know Your Rights) Insulet Corporation is proud to be an equal

opportunity:

employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. (Know Your Rights) Insulet employees are all focused on the same goal — to make a difference.

Our relentless passion is to simplify life for people with diabetes. We excite and empower employees to bring their best selves to work through a culture that supports a healthy work and life balance. We set the bar high to meet customer needs, and our priority is to ensure our employees are equipped and supported to help us get there.

We foster and celebrate curiosity, innovation, and learning. Our teams work collaboratively and are empowered to drive the best actions for our customers. Our innovation spirit and customer-centric focus position us as global pioneers — leading the way to improve health outcomes with revolutionary medical devices while breaking down barriers to access.