Director, Engineering & Operations

Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description NBCUniversal Advertising Products & Solutions (AP&S) is responsible for the product development and project management of NBCUniversal’s full advertising technology suite. From sales support to campaign execution, delivery, and billing, our division services both internal and external customers in support of NBCUniversal’s $7B+ annual advertising business. Together, we’re building the platform that powers the future of advertising at NBCU.

We are seeking a Director, Engineering & Operations to lead the operational "engine" of our Data Platform. Reporting to the Sr. Director, Engineering & Operations, you will manage a team of high-performing Data Engineers responsible for the reliability, scalability, and security of our data collaboration ecosystem. In this leadership role, you will own the delivery lifecycle for all external data integrations, ensuring that the team produces high-quality results on time, within budget (FinOps), and with strict adherence to privacy and security standards.

Duties and Responsibilities

The person in this role will:

• Lead, mentor, and scale the Platform Operations & Delivery team. Foster a culture of operational excellence, accountability, and continuous improvement.
• Manage capacity planning for incoming requests.

Serve as the primary technical point of escalation for external partners (e.g., Measurement Vendors, Retail Partners) and technology vendors (Snowflake, LiveRamp, Databricks), driving resolution on critical roadmap blockers or incidents.

• Oversee the end-to-end provisioning process for Data Clean Rooms. Transition ad-hoc setups into repeatable, automated patterns (Infrastructure as Code) to support rapid partner onboarding.
• Define and enforce Service Level Agreements (SLAs) for data availability and freshness.
• Establish "Gold Standard" operating procedures for privacy checks, identity resolution and library deployments within environments.

Own the compute and storage budget for the Operations pillar. Shift from reactive monitoring to proactive forecasting of Snowflake and Databricks spend.

• Lead cost-optimization initiatives to refactor expensive pipelines, optimize warehouse sizing, and maximize ROI.
• Provide architectural guidance on complex integrations (e.g., choosing between Native Apps vs. Data Sharing vs. Iceberg Tables) to ensure long-term maintainability.
• Build a "DevOps culture" focused on automation, observability, and continuous improvement.
• Implement InfoSec requirements.
• Design and build internal AI Agents (using frameworks like LangChain, Snowflake Cortex, or LangGraph) to automate complex manual workflows and tasks.

Qualifications:

Education: Bachelor’s degree or higher in Computer Science, Information Systems, Software, Electrical or Electronics Engineering.

• Leadership Experience: 10+ years of experience in Data Engineering or Platform Operations, with 4+ years in a people management role leading technical teams.
• Demonstrated success in managing 24/7 production data environments and overseeing incident management processes.

Strategic experience with Ad Tech / Marketing Tech ecosystems (Measurement, Identity, Clean Rooms) and partner interoperability. Proven ability to partner with Product and Business leaders to translate business requirements into technical roadmaps. Technical Proficiency: Deep Cloud Data Expertise: Extensive knowledge of Snowflake architecture (Snowpark, Native Apps, Data Sharing) or with Databricks (Lakehouse, Unity Catalog).

Solid understanding of Data Collaboration landscapes (LiveRamp, Snowflake, Databricks, AWS). Strong financial acumen (FinOps); experience managing cloud budgets, forecasting compute spend, and driving cost-reduction initiatives across Snowflake/Databricks.

Experience building applications with LLMs, RAG, Vector Databases, or frameworks like LangChain/LlamaIndex.:

Certifications Preferred: SnowPro Core Certification or Databricks Certified Data Engineer Associate. Certifications Highly Preferred: SnowPro Advanced: Data Engineer or Databricks Certified Data Engineer Professional.

Additional Requirements:

Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $165,000 - $210,000 (bonus and long-term incentive eligible) Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected].

For LA County and City Residents Only: NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

Business Segment: Ad Sales Compensation: USD165000 - USD210000 - yearly