Director, AI Product Manager

Location Designation: Hybrid - 3 days per week New York Life Investments, a leading global asset management firm with $785 billion in assets under management, is seeking a visionary AI Product Manager to join the AI and Data Science team. This team plays a pivotal role in partnering with businesses across New York Life Investments to drive AI innovation and deliver transformative value.

In this high-impact role, you will report to the Head of AI and Data Science and work closely with the Head of Operations and the Head of Real Estate Intelligence to define, design, and deliver AI-driven tools that enhance decision-making and streamline operational processes. You will build Real Estate Investors(REI) AI and data science capabilities from the ground up, initially focused on improving efficiency in commercial loan origination through intelligent automation and data-driven insights. We are seeking a visionary AI Product Manager to lead the development and execution of next-generation AI solutions transforming how REI sources, analyzes, and manages commercial real estate investments.

What You'll Do:

• Define a forward-thinking AI product strategy aligned with REI’s investment goals and broader technology roadmap.

Translate business problems into AI-powered solutions that enhance workflow, accuracy, and efficiency. Own the AI product roadmap and manage end-to-end execution, from model development and testing to operational deployment and user adoption.

• Collaborate with AI/ML engineers, designers, and front-end developers to ensure technical feasibility and seamless integration with REI systems.
• Conduct hands-on QA of AI models, analyze performance results, and drive iterative improvements to ensure production-grade reliability.

Leverage large language models (LLMs), Agentic AI systems, and human-in-the-loop (HITL) frameworks to deliver scalable, context-aware tools that support investment decision-making. Serve as the primary bridge between technical teams and real estate practitioners to gather insights, validate solutions, and drive adoption.

• Present AI product strategy, roadmap progress, and measurable impact to senior leadership and key stakeholders.

What You'll Bring:

8+ years of product management experience, including 3+ years leading AI/ML-driven initiatives. Proven success collaborating with engineers to build, test, and refine AI models in production environments. Technical fluency in modern AI/ML systems, including large language model (LLM) orchestration frameworks, retrieval-augmented generation (RAG) pipelines, and scalable data integration across enterprise platforms.

Experience integrating structured human feedback and expert review into model evaluation and continuous refinement.:

Exceptional communication, stakeholder management, and problem-solving skills, with the ability to thrive in a fast-paced, growth-stage environment.

Preferred Experience:

Master’s degree in Computer Science, Engineering, or MBA preferred. Proficiency with AWS (e.g., S3, Lambda, SageMaker), Python, and SQL for data development and integration.

Experience connecting AI models with enterprise data through REST APIs, webhooks, and Kafka event streams.:

Familiarity with SharePoint-based document workflows, content structuring, and metadata design for retrieval automation. Knowledge of commercial real estate, private equity, or investment workflows preferred.

#LI-AM1:

​ Pay Transparency Salary Range: $129,500-$165,000 Overtime eligible: Exempt Discretionary bonus eligible: Yes Sales bonus eligible: No Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact. Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it. Our Benefits We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life’s leadership in this space.​

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

​Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities. Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs. Job Requisition ID: 92879