Assistant Beverage Manager

APPLY ONLINE If you’re interested to be considered for this position, please click the blue APPLY button at the top of the page to get started. All candidates must complete an on-line application to be considered. POSITION SUMMARY Assists the Beverage Manager in the operation and supervision of all public bars, lounges, crew bar and beverage service in the restaurants and decks.

• Assists in the direction, supervision, performance, training and evaluation of all positions within the beverage department.

In order to consistently exceed guest expectations and provide the highest levels of product and services, additional duties and

responsibilities:

may be assigned as needed. ESSENTIAL FUNCTIONS Responsible for assisting in ensuring that the beverage sales forecasted for bars, lounges and restaurants on the ship are met and exceeded; Including Buffet, Atrium Café, Main Dining Room and all Mess areas.

• Responsible for assisting in achieving the guest satisfaction targets established for the ship in beverage service and product quality.

Strives to meet the target cost of sales for the operation as determined by the company budgets.

• Ensures that all company beverage service standards and sequences of service are being followed and adhered to by the staff.
• Ensures that the department is in compliance with all company policies, rules and regulations.
• Resolves in a satisfactory and proactive manner all service and product deficiencies and follows up on guest comments and/or concerns.
• Ensures that the staff and the operation follow and are compliant with all Public Health rules and regulations.
• Maintains and safeguards records, reports and other documents pertinent to the staff and the operation as dictated by policy and as direct by the Company.
• Participates in planning and managing the continuous training of all the staff involved in beverage sales using only company approved training materials.

Issues and follows up on maintenance requests and ensures that all equipment and furniture is in proper condition and meets the safety standards. Controls and documents breakages, abuse of equipment and negligent behavior when it comes to the improper use of Company property and assets.

• Assists in managing and achieving the budgets that are determined for the beverage organization when it comes to all departmental expenses, salaries and manning.
• Performs other related duties as assigned or as directed.

The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. Must be familiar with the Safety and Environmental Protection Policy and the SMS, and carry out the policies and procedures appropriate for his/her position.

QUALIFICATIONS:

,

EDUCATION:

AND ATTRIBUTES Minimum requirement of two years’

experience:

as a Bar Manager for a 250+ room multi-outlet food and beverage operation; OR Assistant Bar Manager for a 400+ room multi-outlet food and beverage operation; OR previous shipboard

experience:

in the same position. Minimum of one year managerial

experience:

in handling multiple bars and lounges with different themes and menus is required. Proven ability to manage and direct a large multinational and/or multicultural bar brigade is required Minimum of one year

experience:

with a responsibility of meeting and exceeding revenue targets, industry service standards and guest satisfaction results is required. Extensive knowledge of beverage and wine products is required. Intermediate to Advanced ability to read, write and effectively communicate in English is required; and other languages are preferred.

Intermediate to Advanced Typing and Computer software

Skills:

using the following programs are required: Microsoft Word & Excel, PowerPoint, Outlook, IBM AS400, Fidelio, Micros.

EDUCATION:

High School Diploma or foreign equivalent is required. Hospitality School degree, Bachelor’s Degree or foreign equivalent in a hospitality-related field is preferred. Courses in safety, environmental, public health and sanitation regulations and procedures from a recognized

education:

al institution are required. Certification from Court of Master Sommeliers Entry Level or BarMarts Advance Course is required. ATTRIBUTES Proactive, Team Player, Problem Solver Passionate

about:

hospitality and customer service driven Must have a professional appearance and good hygiene Respect for all co-workers and guests Pride in your work by creating positive energy, excitement and fun Able to work 7 days a week Demonstrate positive behaviors; smiling, being polite and courteous Able to develop a camaraderie with team members Ability to live in close quarters, share limited space with other cabin-mates EQUAL

OPPORTUNITY:

EMPLOYER It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.

They are not to be construed as an exhaustive list of all

responsibilities:

, duties, and

skills:

required of personnel so classified. All personnel may be required to perform duties outside of their normal

responsibilities:

from time to time, as needed. At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest

experience:

s aboard each vessel and we’re continually seeking applicants who are passionate

about:

hospitality and committed to being their personal best. As you learn more

about:

our company, we think you will agree that there is no better time than now to become a member of the NCLH family Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises brands With a combined fleet of 32 ships and approximately 41,000 team members world-wide, these brands offer itineraries to approximately 700 destinations worldwide.

The Company expects thirteen (13) additional ships to be delivered through 2036. As our company adds new destinations, itineraries and ships, there are wonderful opportunities for new crew to join our family!