Senior Project Manager

About the Team:

It’s an exciting time in technology, and that buzz is felt throughout PetSmart! We are continuing to grow at a faster pace and we want to continue to provide best-in-class experiences for pets and pet parents. Our Technology team has 6 different departments: Information Security, Service Delivery, Business Enabling Systems, eCommerce & Marketing Technology, Data and Stores, Services & Supply Chain.

Whether it’s online or in our stores, the work that the IT team does is instrumental in PetSmart’s success. We have a strategic and actionable plan underway and are looking for associates who are just as excited about it as we are.

About the Location:

Collaborative Work Environment:

At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

About the Job:

This role works in our Phoenix Home Office - visa sponsorship is not available for this role Sr Project Manager– Merchandising Technology As a member of the PetSmart Technology team, this Project Manager will lead initiatives within our Merchandise Technology area. These initiatives include retail functions like pricing, promotions, replenishment, space planning, and category management. This Project Manager will work directly with peer teams, internal business partners, external vendors, and solution integrators to ensure successful delivery of project scope.

Responsibilities:

• Manage assigned project resources and hold accountable to committed estimates

Own the assigned project deliverables and outcomes Own, facilitate, and direct the appropriate project ceremonies

• Maintain and update project schedules, plans, and/or boards
• Identify project risks, proactively work to prevent the risk event from happening and/or mitigate its impact on the project
• Maintain project fiscal controls and budgetary process requirements

Own all aspects of project communication Operate at subject matter expert level of detail

• Ensure vendor partner deliverables meet PetSmart’s requirements for time, scope, and quality.
• Maintain and manage cross functional partnerships

Experience:

Minimum of 10 years of experience in managing projects within an enterprise-scale organization

• Implementation experience in Waterfall and Agile/Scrum methodologies, and hybrid or modified applications of both

Strong understanding of the Software Development Lifecycle Minimum of 5 years of experience in managing globally distributed teams and vendor partners Must have prior work experience involving the implementation of 3rd party software solutions

Experience with business modeling and requirements management tools:

Required Skills Microsoft Project Microsoft Excel Jira Confluence Diagramming solutions like Microsoft Visio or Lucid Chart Project budget and financial management Preference Given PMP designation Working within an SAP ERP environment

Experience with the Retail industry vertical, Retail technology environments:

Bachelor’s Degree

Additional Job Considerations

This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients. Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results. On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team.

• This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position.

About the Culture:

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. We’re more than a workplace, we’re Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what’s right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

Pet-friendly environment, bring your pets to work and enjoy the on-site dog park! On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals “Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces

“Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more “Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education Paid Volunteer Opportunities to spend time doing good for causes close to heart Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.