F&B Restaurant Manager - Jack Rabbit

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee

benefits:

and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment

benefits:

, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the

skills:

and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.

Join their team and

experience:

the

benefits:

of working for a company that values its employees and is committed to creating exceptional guest

experience:

s. Check out this video for more information on our great company!

About:

our property: Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey.

Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world-class destination. #BMC-Okana

What you:

will have an

opportunity:

to do: Shape your years of leadership

skills:

and career

experience:

by being a part of our supportive and collaborative work environment that encourages growth and fosters success. OKANA Resort & Indoor Waterpark features a dynamic indoor waterpark, over 400 well-appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event space spanning 27,000 square feet.

Located along the picturesque Oklahoma River in the vibrant Horizons District of Oklahoma City, OKANA Resort & Indoor Waterpark offers exceptional career opportunities. Join us as the Food and Beverage Restaurant Manager to join our Jack Rabbit Restaurant team. Our employees are

Experience:

Curators who are professional memory-makers, creating personalized guest

experience:

from start to finish.

Experience:

Curators craft meaningful, over-the-top

experience:

s that wow our guests time after time. Our Vision for our team members: Be a part of the opening team of OKANA Resort & Indoor Waterpark, where your career aspirations meet a world-class destination Contribute to our distinctive atmosphere and foster your personal and professional growth An individual committed to creating exceptional guest

experience:

s Be appreciated for

what you:

bring to the team Learn and grow with a company that values its associates Why OKANA: Competitive wages People-first culture Health insurance Retirement savings Growth opportunities Paid time off Festive environment Perks & discounts

About:

the role The F&B Restaurant Manager – Jack Rabbit is a leadership position in the restaurant, overseeing operations to ensure that the service and food meet customer expectations. This is a client facing position that works closely with the culinary team and directs the service staff to deliver an exciting and memorable guest

experience:

This role will be very involved with staff selection and training initiatives that support the resort’s service culture.

What you:

will be doing: Assist in achieving budgeted revenue and labor expenses.

• Demonstrate positive leadership characteristics, which inspire employees to meet and exceed standards.

Direct and maintain food handling in compliance with sanitation laws.

• Ensure compliance with all Pyramid Global Hospitality policies and procedures.
• Investigate and resolve food quality and service complaints.
• Maintain work areas clean and organized.
• Maintain employee appearance standards in food and beverage department.
• Maintain procedures for securing of moneys.
• Maintain procedures for security of all hotel equipment.
• Manage in compliance with local, state, and federal laws and regulations.
• Help maximize food and beverage department profitability.
• Help monitor budget to ensure efficient operation and to ensure expenditures stay within budget limitations.

Promote employee empowerment.

• Maintain high levels of employee satisfaction.
• Report unsafe conditions immediately.

Select, train, supervise, develop, discipline and counsel employees in accordance with Pyramid Global Hospitality policies and procedures. Complete other duties as assigned by supervisor to include cross training.

• Implement and maintain local and corporate sales and marketing plans.
• Perform in the capacity of any position supervised.

Respond to all food and beverage-related guest correspondence.

• Review all daily food specials for presentation, quality and pricing.
• Conduct or assist in scheduling liquor liability training.
• Assist managers in lowering attrition.
• Conduct/attend departmental meetings.
• Conduct performance appraisals.
• Help develop short and long term financial operating plans.
• Implement and maintain incentive programs.
• Help maintain inventory control (beverages, glass, china, silver, approve orders).
• Maintain MSDS procedures according to OSHA.
• Maintain procedures for credit control and handling financial transactions.

Menu development – restaurants/lounge concepts.

• Participate in the development of the annual budget.

Annually shop competitors. What are we looking for?

What you:

bring to the role: Bachelor's degree in hospitality management or related field preferred. 3+ years of

experience:

in restaurant management, including independent restaurants. Excellent customer service

skills:

Successful track record in training and leadership. Read, write, and speak English fluently; communicates clearly and concisely with guests and staff. Good financial acumen to understand and help impact results from a sales and cost control perspective. Sound time management

skills:

• Maintain all relevant Food & Beverage certifications.

OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first. Pyramid Global Hospitality is an Equal

Opportunity:

Employer Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of

responsibilities:

, duties, and

skills:

.

Compensation:

• Pyramid Global Hospitality is an equal

opportunity:

employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual

compensation:

packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of

experience:

, certifications and specific office location. This may differ in other locations due to cost of labor considerations. PYRAMID GLOBAL HOSPITALITY® is a trailblazer in the development, management, marketing and owner‐advisory services of resorts, hotels, conference centers and exclusive private clubs.

PYRAMID’S distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with a people-first mentality. The company leadership and valued associates are passionately committed to delivering the industry’s most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making

experience:

PYRAMID’S progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with prestigious national and international awards.