Sales Operations Analyst

OUR MISSION:

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US:

Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower you to orchestrate, manage and monitor your workflows across any application, service or server — in the cloud or on premises — with confidence and control.

Redwood’s global team of automation experts and customer success engineers provide solutions and world-class support designed to give you the freedom and time to imagine and define your future. Get out of the weeds and see the forest, with Redwood Software.

CORE VALUES:

One Team. One Redwood Make Your Own Weather Obsess over Customer Success Work the Problem Be Curious Own the Outcome Respect Each Other

YOUR IMPACT:

We are seeking a Sales Operations Analyst to join our Revenue Operations team. You will be the bridge between high-level sales strategy and technical execution. Acting as the technical right hand to our sales leadership, you will engineer the next generation of our GTM stack. In this role, you won't just monitor processes, you will help build them. You’ll leverage AI agents, automation, and our existing tech stack to drive scalability, eliminate manual toil for our reps, and deliver predictive insights. The ideal candidate is a curious and a builder at heart: someone who has the business acumen to understand a sales bottleneck and the technical chops to engineer an automated solution.

WHAT YOU’LL DO:

Act as a Business Partner to sales leadership on all things related to their business.

• Design, deploy, and maintain AI agents to assist the sales process (e.g., automated

account research, AI-generated expansion prompts, and meeting intelligence summaries). Act as the technical consultant to sales leadership, translating business requirements into scalable code, automations, or data models.

• Drive territory and book-of-business assignments using data-driven modeling to ensure

optimal account distribution. Own the forecasting process, leveraging Clari and predictive AI to improve accuracy and visibility into "at-risk" pipeline and renewals.

• Create validation and enrichment rules and processes to maintain pristine data integrity,

replacing manual hygiene with scalable technical solutions. Design, develop, and

• implement automated validation and enrichment rules and scalable technical solutions to
• maintain pristine data integrity, eliminating the need for manual data hygiene processes.
• Build advanced dashboards that don’t just report what happened, but predict what will

happen focused on churn signals, expansion trends, and Sales Accepted Opportunity velocity.

• Build relationships with various departments

YOUR EXPERIENCE:

Experience: 2–7 years in Sales/Revenue Operations, or a technical Finance role. Hands-on experience (or significant personal projects) involving LLMs, Prompt Engineering, or AI Agents to automate business tasks. Excellent critical thinking skills with the ability to break down ambiguous problems into

• management components, think through solutions, and communicate clearly to all

departments/stakeholders. Ability to identify manual gaps in a sales process and engineer a technical solution to close them. Ability to explain complex technical workflows to non-technical sales leaders in a way that builds trust and alignment. Comfort operating in a fast-paced environment where you must balance planned

• process improvements with ad-hoc operational requests

Preferred Tech Stack: Salesforce (SFDC), Clari, Qlik (or other data visualization tool), SQL, AI Driven Dev toolkit (MCP, JSON, Python, N8N, etc.), Google Cloud Platform (GCP), Claude Code, Codex, Git, APIs, Rest APIs. If you like growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

THE LEGAL BIT:

Redwood is an equal opportunity employer. Redwood prohibits unlawful discrimination based on race, colour, religion, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy or any other consideration made unlawful by regional or local laws. We also prohibit discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful and will have a zero tolerance policy applied to it.

Redwood will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. Should you wish for us to remove your personal data from our recruitment database, please email us directly at Recruitment@Redwood.com