Job Details
Job Description
Ready to dive into an exciting, one-of-a-kind
opportunity:
? When it comes to your work, do you want to do more than just get your feet wet? At our water park, you'll play a key role in helping us deliver a memorable and positive
experience:
for our guests. If you're passionate, positive and hard-working, wed love to have you join our team!
What you:
get to do: You’ll provide the highest level of guest service and satisfaction. Your positive attitude and can-do spirit will make all the difference as you help guests create positive, lasting memories through great eating
experience:
s. This position also: Provides and leads team to deliver superior guest service Regularly keeps ambassadors motivated and energized Opens and closes facilities in accordance with established procedures Provides menu and park information to guests Monitors equipment and reports any problem to proper personnel Ensures meal and rest periods are provided to ambassadors as required by company policy Sets up and monitors queue lines Records moneybag recaps and completes task on station task lists Monitors stations to assure food looks pleasing and is portioned in accordance to recipes Monitors temperature of food and equipment in accordance with established HACCP plan and takes appropriate action Supervises and trains ambassadors Authorizes ambassador over-rings Monitors food waste and assists with educating ambassadors on waste procedures Carries out supervisory
responsibilities:
in accordance with the organization’s policies and applicable laws including training ambassadors; planning, assigning and directing work; Access performance; rewarding and disciplining ambassadors; addressing complaints and resolving problems Enthusiastically represents the park by displaying a positive attitude, maintaining a high level of energy and commitment to quality throughout all aspects of the job Prepares and serves food for park guests Cleans facilities, operates kitchen equipment and cash registers, assists with training and supervision of ambassadors Ensures excellent guest service by responding to guest
requirements:
, expectations and needs Other duties as assigned Assists other locations and areas throughout the park as needed What it takes to succeed: One to three months of related
experience:
or equivalent combination of
education:
and
experience:
Successfully pass ServSafe exam prior to starting Able to pass Alcohol training upon selection Able to pass Food Handlers test and maintain valid Food Handlers card Strong written/verbal communication
skills:
Able to frequently lift/move up to 50 pounds with or without accommodation Able stand for prolonged periods of time Able to regularly use hands and fingers, reach with hands and arms, handle, feel, stoop, crawl or kneel Able to handle multiple tasks and work in a fast paced environment Able to work indoors and in outside weather conditions (i.e., sunny, wet and/or humid conditions) The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as: FREE park admission Discounts on park admission tickets and passes for family and friends Park discounts on food, merchandise, etc. Scholarship opportunities Exclusive employee events and giveaways EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL
OPPORTUNITY:
EMPLOYER.:
ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS. United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable
experience:
s to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.
