Commissary Supervisor

Agency Dept of Natural and Cultural Resources Division Zoological Park Job Classification Title Food Service Supervisor I (S) Position Number 60033356 Grade NC06

About:

Us The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love

about:

North Carolina. DNCR manages over 100 locations across the state, including 27 historic sites, seven history museums, two art museums, five science museums, four aquariums, 35 state parks, four recreation areas, dozens of state trails and natural areas, the North Carolina Zoo, the State Library, the State Archives, the N.C.

Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the N.C. Land and Water Fund, and the Natural Heritage Program. The Department’s vision is to be the leader in using the state's natural and cultural resources to build the social, cultural,

education:

al, and economic future of North Carolina. Everyone is welcome. For more information, please visit www.dncr.nc.gov. We encourage you to apply to become a part of our team!

Description:

of Work The North Carolina Zoo is growing, and it is an exciting time to join our team! The Zoo is seeking a dynamic, efficient, and enthusiastic individual to serve as Zoo Commissary Supervisor. The Commissary Supervisor is an integral member of the Animal Health Section of the North Carolina Zoo and will work closely with the Clinical Nutritionist in supporting the Zoo’s comprehensive animal nutrition program.

This position is responsible for supervising Zoo Commissary Assistants and overseeing the accurate preparation, delivery, and documentation of diets for the Zoo’s diverse collection. The Commissary Supervisor manages a dynamic perishable and nonperishable food inventory, maintains high standards of sanitation, and ensures the safe and efficient operation of the commissary and hay barn facilities.

While the Clinical Nutritionist provides overall leadership of the Zoo’s nutrition program, the Commissary Supervisor ensures effective daily operations within the commissary and serves as the lead in the Nutritionist’s absence. This position collaborates with the Clinical Nutritionist, veterinary, animal care, and horticulture staff to advance the Zoo’s mission by supporting excellence in animal health, nutrition, and welfare.

Key Responsibilities:

• Responsible for supervising and training the Zoo Commissary Assistants, including food handling, diet preparation, inventory management, and sanitation practices.
• Provides coaching, feedback, and performance evaluation to facilitate staff development and ensure best practices are consistently followed.
• Provides coaching and counseling as needed to promote teamwork, efficiency, and effective communication within the unit.
• Maintain a high level of expertise in diet preparation, food safety, and commissary operations.

Responsibilities:

include ensuring accurate preparation, portioning, labeling, and delivery of animal diets in accordance with Clinical Nutritionist protocols and established zoo standards.

• Maintain a strong working knowledge of proper food storage, handling, and rotation practices for perishable and nonperishable items, including produce, meats, fish, insects, hay, and specialized feeds.
• Responsible for training Zoo Commissary Assistants in these practices to ensure compliance with animal nutrition standards, food safety, and biosecurity protocols.
• Oversee ordering, receiving, and inventory control of commissary food supplies and hay barn products.

Responsibilities:

include monitoring stock levels, ensuring quality control, tracking expenditures, and coordinating with vendors and Zoo staff to maintain an efficient and reliable food supply for the animal collection.

• Maintain a strong working knowledge of sanitation and biosecurity standards, ensuring commissary facilities and equipment meet or exceed zoo, state, and federal

requirements:

.

Responsibilities:

include training staff in cleaning procedures, safe equipment operation, and monitoring compliance to ensure a safe, hygienic, and efficient working environment.

• Serve as the lead for commissary operations in the absence of the Clinical Nutritionist, ensuring continuity of operations and communication with animal care, veterinary, and horticulture staff regarding commissary functions.
• Provide hands-on support with diet preparation and commissary duties as needed during staff shortages, peak workload periods, or to ensure timely completion of daily

responsibilities:

Knowledge

Skills:

and Abilities/Management Preferences Recruitment Range: $34,270 - $45,975 To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.

Candidates meet the minimum

qualifications:

of this position if they meet the minimum

education:

and

experience:

listed on the vacancy announcement. Vacancy specific knowledge,

skills:

, and abilities (KSAs) and/or management preferences are not required. Applicants who possess the following are preferred: Proven skill in relevant food product handling

experience:

and/or general kitchen duties. Prefer prior

experience:

in zoo commissary operations, animal diet preparation, or food service management. Working knowledge of safe food handling practices, including proper storage, rotation, and sanitation procedures for perishable and nonperishable food items. Proven skill in accurately following detailed instructions, recipes, or diet sheets to measure, portion, and label food products.

Strong organizational

skills:

to track inventory, monitor stock levels, and maintain accurate written and digital records. Position/Physical

Requirements:

Typical work schedule is 7AM – 4PM or 8AM – 5PM, 5 days/week. Must be able to work weekends/holidays. Must be able to lift up to 50 pounds, walking and standing for extended periods, and maintaining the ability to observe animals and exhibits for safety, as well as responding to auditory cues such as animal sounds, radio communications, and emergency alerts.

Must be able to advise and provide input to management regarding strategic plans, development of policies and procedures, and Nutrition section organizational issues. Must be able to train and supervise personnel and resolve disciplinary issues. Must be able to establish and maintain effective working relationships.

Must be able to communicate effectively in oral and written form and maintain detailed accurate records and files. Working knowledge of animal nutrition to include diet preparation, diet formulation, and/or diet analysis. Must have demonstrated organizational

skills:

in order to effectively manage a wide variety of perishable food items. Must be able to conduct all commissary operations in a manner that meets or exceeds AZA and USDA

requirements:

and providing recommendations for complying with relevant regulations. Must be able to engage with the public and the media to promote the scientific and

education:

al aspects of the North Carolina Zoo’s Mission. Must be able to participate in the Zoo's Occupational Health Program for vaccines and testing. Must be able to pass a pre-employment work screen. This position is designated as Essential/Mandatory Staff and requires availability during adverse weather conditions and zoo emergencies.

Must have, or be able to obtain, and maintain a valid NC driver’s license within 90 days of hire. Must be able to work a rotating schedule that involves working weekends, holidays and after regular work shifts. Please note: Job postings close at 11:59:59 p.m. the night before the listed Posting End Date above.

This position is located at: 4401 Zoo Parkway Asheboro, NC 27205 Minimum

Education:

and

Experience:

Some state job postings say you can qualify by an “equivalent combination of

education:

and

experience:

.” If that language appears below, then you may qualify through EITHER years of

education:

OR years of directly related

experience:

, OR a combination of both. See the

Education:

and

Experience:

Equivalency Guide for details. High school or General

Education:

al Development diploma AND one year of

experience:

in the preparation and serving of food in large quantities in a commercial or institutional kitchen; OR

education:

and/or

experience:

directly related to the job and consistent with accepted practices or the trade equivalent to two years of

experience:

in a commercial and/or institutional kitchen. Division

Description:

The North Carolina Department of Natural and Cultural Resources (DNCR) takes care of the things that people love

about:

North Carolina, literally from A to Z. The Arts to the Zoo, and so much else – parks, aquariums, historic sites, archaeology, African American Heritage Commission, science and history museums, the state Symphony, Library and Archives, historic preservation, land and water stewardship, and more. These places, and the ideas they represent, create a shared identity in North Carolina.

They provide common ground. Everyone is welcome. The Department’s vision is to be the leader in using the state's natural and cultural resources to build the social, cultural,

education:

al, and economic future of North Carolina. Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state's diverse population, culture, and history. We encourage you to apply to become a part of our team. Check out this amazing video

about:

our Department. Click here to learn

about:

employee perks and

benefits:

Click here to see the Total

Compensation:

Calculator. Supplemental and Contact Information The North Carolina Zoo exists for the enjoyment,

education:

, and inspiration of all of North Carolina's citizens and visitors to the zoo. The mission of the zoo is to encourage the understanding of and commitment to the conservation of the world's wildlife and wild places through the recognition of the interdependence of people and nature. The Zoo displays, conserves and protects representative examples of natural beauty, plant and animal species and ecological features of the North American and African regions of the world through the presentation of live animal exhibits from these regions.

Our goal is to promote equity and inclusion among our employees and our programming to reflect and celebrate our state's diverse population, culture, and history by expanding engagement with diverse individuals and communities. The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required

education:

and

experience:

and job-related knowledge,

skills:

, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence. We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace.

DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community. Application Process Be sure to complete the application in its entirety.

Resumes will not be accepted in lieu of completing this application.

Information should be provided in the appropriate areas, to include the following:

Education:

, including high school and all degrees obtained, Work

Experience:

, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information. Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work

Experience:

" section of the application, to support your answers. Due to the volume of applications received, we are unable to provide information regarding the status of your application. The hiring process may take several weeks. Applicants are unable to submit more than one application to an individual posting.

Only one application received prior to the closing date will be accepted. Applications must be submitted by 11:59:59 PM on the night prior to the closing date. Degree/College Credit Verification Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application.

If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.gov to learn more. Veteran’s and National Guard Preference Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application.

Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing. Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application.

ADA Accommodations Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment, DNCR will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations.

If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below. Employment Eligibility It is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment.

We participate in E-Verify (Employment Eligibility Verification System).

CONTACT INFORMATION N.C.:

Department of Natural and Cultural Resources Division of the North Carolina Zoo 4401 Zoo Parkway Asheboro, NC 27205 EEO Statement The State of North Carolina is an Equal Employment

Opportunity:

Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

• Recruiter: Kimberly West Email: employment@dncr.nc.gov North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina.

We are a large organization comprised of various agencies, offices, and universities, each providing important public services. Eligible state employees are entitled to comprehensive

benefits:

, including a variety of leave options, professional development opportunities, insurance, and more. To learn more

about:

the

benefits:

of being a North Carolina state employee, visit the N.C. Office of State Human Resources' website. Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next

opportunity:

today! State Application Resources/Frequently Asked Questions Valuing

Education:

and

Experience:

The State of North Carolina values the knowledge and

experience:

of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow

experience:

to be substituted for

education:

or do not require a post-secondary degree. Learn more

about:

how you may qualify for a position through

education:

or directly related

experience:

, or a combination of both, with the

Education:

and

Experience:

Equivalency Guide. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match. If you are already a state employee, please search for jobs by clicking here.