Technical Project Coordinator

Responsibilities & Qualifications:

RESPONSIBILITIES:

Project Coordination & Management

• Plan, coordinate, and manage multiple concurrent projects across USDA FS sites.
• Coordinate with USDA, vendors, and internal teams to deliver solutions aligned with customer objectives.
• Track and manage project milestones, schedules, dependencies, and deliverables.
• Facilitate project meetings and report progress to stakeholders via dashboards, status updates, and metrics.
• Ensure compliance with contract requirements and serve as primary interface for customer site POCs.

Technical Leadership & Engineering

• Lead field technicians in site surveys, equipment installs, and cutover activities.
• Conduct remote configuration of LAN/WLAN equipment (e.g., Cisco, Meraki)
• Perform circuit test and turn-up (TTU) activities and troubleshoot connectivity issues.

Open and manage trouble tickets with AT&T and escalate technical issues as needed.

• Maintain equipment accountability and oversee logistics around procurement and staging.
• Ensure complete and timely documentation of survey and install results for customer records.

Operarional Oversight Navigate customer governance for approvals, escalations, and compliance.

• Develop or refine technical procedures, SOPs, and documentation templates.
• Provide updates and feedback to the program leadership team.
• Monitor technician performance and ensure adherence to quality standards.

Additional Responsibilities This job description is not intended to be all-inclusive, and the employee may be required to perform other duties as assigned by management to meet the needs of the business unit.

REQUIRED QUALIFICATIONS:

Solid understanding of Project Management and Microsoft Suite Tools 1-3 years of experience in project coordination and LAN/WLAN network engineering. Familiarity with network infrastructure, routers/switches, wireless access points (Meraki required).

Experience with project management principles, documentation, and team leadership.:

Excellent organizational, communication, and interpersonal skills. Strong problem-solving and analytical capabilities. Proficiency in Microsoft Office (Word, Excel, Project), and project tracking tools. Bachelor's degree in IT, Computer Science, Business Management, or related field (preferred). Relevant certifications such as CAPM, PMP, CCNA, JNCIA, or equivalent (preferred).

Experience with RF surveys, ACAS, or managing multi-vendor teams is a plus.:

Overview We are seeking a Technical Project Coordinator to support our growing portfolio with the United States Department of Agriculture Forest Service (USDA FS). This hybrid role combines project coordination and technical network engineering responsibilities to ensure seamless delivery of network surveys, equipment refresh, installations, break/fix support, and managed services across USDA FS sites nationwide.

The ideal candidate will demonstrate strong leadership, communication, and technical networking understanding of Meraki Equipment, enabling them to manage cross-functional projects and guide field technicians while engaging directly with stakeholders, subcontractors, and government personnel. TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.:

Visit us at www.TekSynap.com. Apply now to explore jobs with us! The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation. By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".

As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration. Additional Job Information

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Location: Candidates must reside in one of our approved hiring states within the United States.

Type of environment: Office, Remote, Varies Noise level: (Low, Medium, High) Work schedule: Schedule is day shift Monday – Friday. Must align with East Coast time (11am-8pm EST); May be requested to work evenings and weekends to meet program and contract needs. Amount of Travel: 5-10%

List of Approved States:

AL, AK, AZ, AR, CT, DE, FL, GA, ID, IN, IO, KS, KY, LA, ME, MI, MS, MO, MT, NE, NV, NH, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, D.C, WV, WI, WY.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to grip, handle, or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds.

The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE:

Must be a U.S Citizen

OTHER INFORMATION:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.

EQUAL EMPLOYMENT OPPORTUNITY:

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.remote #telework #linkedin

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