Special Investigations Unit Field Investigator

SIU Investigator - CF08BE We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every

opportunity:

to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. We are seeking a talented Special Investigator to join our Special Investigations Unit (SIU). This position will be based out of the Richmond, VA area. The coverage territory will be all of VA and Northern North Carolina.

The ideal candidate for this

opportunity:

will spend 100% of their time traveling within their assigned region to visit loss sites, interview witnesses, conduct recorded statements, take photos, and inspect physical evidence. Additionally, the candidate will investigate all lines of business to include Medical Investigations in Auto, Worker’s

Compensation:

, General Liability and Group

Benefits:

as well as Property losses. SIU Investigators work in partnership with claim handlers across all lines of business to investigate suspicious claims. The Field Investigators performing investigations to provide information to the claims handler which will assist in the adjudication of the claim. The mission of the SIU is to contribute to claims accuracy by building fraud awareness and investigating questionable claims.

This position will report to the SIU Manager and will be responsible for conducting thorough, timely, efficient and impartial investigations to support the accurate resolution of insurance claims by the Company.

Key responsibilities:

of the role include: • This SIU Investigator will be responsible for assignments in Virginia and the Northern North Carolina areas.

• Assignments may include investigations directly referred by the claim staff, or losses reviewed by the field investigator proactively which may be appropriate for SIU Involvement.
• The investigator is expected to have face to face interaction with parties to a loss, including insured, claimants, witnesses, experts, and other professionals on a routine basis.
• Excellent interpersonal, communication and interview

skills:

are required.

• Investigative assignments may include claims with identified suspicious loss indictors, definable inconsistencies, or those which otherwise require a high-level investigative skill and/or local in person presence.
• Effective time management

skills:

, proactive execution of investigative plans, and flexibility are necessary to ensure the effectiveness of this position.

• The investigator must understand and exhibit appropriate investigative behaviors and methods while conducting investigations, including development of the facts, due diligence around evidence collection and interviews.
• The Investigator must be able to effectively communicate investigative findings orally and in writing.
• The Investigator will also be responsible for understanding fraud trends within his or her area of responsibility and leverage knowledge gained to SIU analytical resources.
• Independently complete investigations in accordance with The Hartford’s core performance values and best practices with minimal direction.
• Prepare and submit investigative reports detailing and documenting all phases of an investigation to assist in the resolution of the claim.
• Recognize intelligence opportunities through active investigations and shares this information within SIU.
• Interface with the SIU Community and Law Enforcement; including attendance of NICB and other industry meetings.
• Continually enhance investigative

skills:

and understanding of emerging issues impacting property and casualty and group benefit claims.

• Provide support to claims partners and other departments within the • Company, which may include identifying training needs; participation in developing and presenting training and mentoring of external business partners and internal staff.

QUALIFICATIONS:

• Bachelor’s Degree preferred.
• Minimum of 3 years special investigation insurance

experience:

and/or investigative law enforcement

experience:

required.

• Reside roughly within 30 miles of Richmond, VA to cover Virginia and Northern North Carolina.
• Solid understanding of SIU or relevant claim processes, practices, and applicable laws and regulations strongly preferred.
• Designations in CIFI, FCLS or FCLA are strongly preferred.
• Strong interviewing and communication

skills:

(verbal and written).

• The ability to work well independently and in a team environment.
• Consistent high level of performance and achievement over career span.
• Strong critical thinking and analytical

skills:

; ability to make deductions; logical and sequential thinker.

• Excellent written and verbal communication and diplomacy

skills:

, inspiring confidence among main customers.

• The ability to work well independently and in a team environment.
• Consistent high level of performance and achievement over career span.

WHAT ELSE CAN YOU TELL ME? • The SIU Investigator is a remote position and will require 100% travel within the assigned territory. The Special Investigator for this

opportunity:

will be based out of the Richmond , VA area.

• A cell phone and a wireless laptop is provided for this

opportunity:

A company car will be provided, and a valid driver’s license is required.

Compensation:

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role.

The base pay is just one component of The Hartford’s total

compensation:

package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is: $87,200 - $130,800 Equal

Opportunity:

Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About:

Us | Our Culture | What It’s Like to Work Here | Perks &

Benefits:

Every day, a day to do right. Showing up for people isn’t just

what we:

do. It’s who we are – and have been for more than 200 years. We’re devoted to finding innovative ways to serve our customers, communities and employees—continually asking ourselves what more we can do. Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable? That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined.

And while how we contribute looks different for each of us, it’s these values that drive all of us to do more and to do better every day.

About:

Us Our Culture What It’s Like to Work Here Perks &

Benefits:

Legal Notice Accessibility Statement Producer

Compensation:

EEO Privacy Policy California Privacy Policy Your California Privacy Choices International Privacy Policy Canadian Privacy Policy Unincorporated Areas of LA County, CA (Applicant Information) MA Applicant Notice Hartford India Prospective Personnel Privacy Notice