The Walt Disney Company logo

    Manager, User Experience Design

    The Walt Disney Company
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    Job Details

    Location
    Glendale, California, United States
    Posted
    3 days ago
    Job Type
    FULL_TIME
    Salary
    USD 180,300 - 208,800

    Job Description

    Job Posting Title: Manager, User

    Experience:

    • Design Req ID: 10137446 Job

    Description:

    At Disney

    Experience:

    s Technology (DXT), our team creates world-class immersive digital

    experience:

    s for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest

    experience:

    for all DXT initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation and Merchandise lines of business as well as other initiatives including MyDisney

    Experience:

    and Hey, Disney! This role sits in the Product Design & Creative organization within DXT for Disney

    Experience:

    s. It works closely with product and technology partners from across the company. The Manager, User

    Experience:

    • Design will report to the Sr. Manager, User

    Experience:

    • Design.

    About:

    The Role & Team: The Manager, User

    Experience:

    • Design leads a team of practitioners in content strategy best practice, business direction, product strategy, Guest data, and research from internal and external sources to define narrative goals and guidelines that ensure Guests find the information they need where and when they need it within our digital

    experience:

    s. This role leads the content design team in defining, socializing, and implementing decisions at a discipline level, as well as performing project-level

    responsibilities:

    with wide impact on the end to end user

    experience:

    This role also drives the content design system strategy and implementation for Product Design & Creative, making data informed recommendations to manage and optimize our content ecosystem. You’ll approach your work from a multidisciplinary, holistic perspective – applying expertise across content strategy, user

    experience:

    • design, and user testing – to define and design complete content solutions.

    What You:

    'll Do: Lead team members in the practice of content design, providing craft and career mentorship, feedback, and pushing team members to further their at all stages of the design process, including IA, taxonomy, content hierarchy, content audit, user research, data analysis, and design systems Oversee resourcing for team, ensure accurate billing processes, and contribute to forecasting and accrual processes to maintain financial integrity and support organizational objectives Engage in estimation and planning across the organization, voicing recommendations, feedback, and solutions from a technical perspective and aligning to the overall project goals to deliver on-time & in-scope Proactively track and assess content design trends and emerging technologies across the industry to inform strategic decision-making and recommendations Identify and resolve problems for the team, projects, and within the direct organization.

    Employ sound judgment and business acumen in solutioning, and utilize relationships and coaching to resolve problems within their team and with direct partners.

    • Build and maintain strong relationships with team members and cross functional partners at all levels to drive strategy, collaboration and innovation You will be encouraged to stay up to date with design trends and emerging technologies

    Required Qualifications:

    Minimum 8 years of related work

    experience:

    Excellent communication and leadership abilities, to ensure effective growth and development of team A leader that people choose to follow; someone who motivates and challenges their teams – and self, to deliver the very best in everything they do while sparking the creativity of the teams around them Someone who enables an inclusive culture that recognizes a diverse group of backgrounds, points of view, and cultural histories to fuel innovation and belonging Comfortable working and leading in an agile environment

    Experience:

    across multiple areas of business with the ability to lead projects and strategic development across different lines of business Familiar with using Figma, Usertesting, DScout, Contentsquare, and have the desire to develop further technical

    skills:

    Preferred Qualifications:

    Proven history and repeatable track record of tackling the unknown with cross-functional product development teams to ship customer-facing digital products at scale Defining and utilizing qualitative and quantitative data to inform and inspire content design Required

    Education:

    Bachelor’s degree in computer science, Information Systems, Software, Electrical or Electronics Engineering, or comparable field of study and/or equivalent work

    experience:

    The hiring range for this position in California is $180,300.00-$208,800.00 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge,

    skills:

    , and

    experience:

    among other factors. A bonus and/or long-term incentive units may be provided as part of the

    compensation:

    package, in addition to the full range of medical, financial, and/or other

    benefits:

    , dependent on the level and position offered. Job Posting Segment: DX Technology Job Posting Primary Business: Emerging Tech & Data Primary Job Posting Category: User

    Experience:

    • Designer Employment Type: Full time Primary City, State, Region, Postal Code: Orlando, FL, USA Alternate City, State, Region, Postal Code: USA - CA - 1200 Grand Central Ave Date Posted: 2025-12-04 Learn more

    about:

    us.

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