Intake and Support Manager

Job

Description:

Summary Reporting to the Director and Title IX Coordinator of the Office of Civil Rights and Sexual Misconduct (OCRSM), the Intake and Support Manager will conduct prompt and caring outreach, intake, and initial assessment into reports of discrimination and harassment, including sexual misconduct, and implement supportive measures.

The Intake, Outreach, and Support Manager is responsible for the following: (1.) Respond to reports of discrimination and harassment, including sexual misconduct, made to OCRSM and conduct prompt and caring outreach, provide assistance with supportive measures, and carry out follow-up communication; (2.) Conduct preliminary information gathering during intake meetings for initial assessment of allegations of prohibited conduct and share options and appropriate safety, academic, and other supportive measures in accordance with the University’s sexual harassment and/or non-discrimination policies and procedures; (3.) Interpret and advise individuals on the University’s sexual harassment and/or non-discrimination policies and procedures; (4.) Refer parties to appropriate on- and off-campus resources and collaborate with campus partners to implement and monitor ongoing supportive measures; (5.) Propose and implement safety, academic, and other supportive measures in consultation with the Director and Title IX Coordinator and monitor those ongoing supportive measures; (6.) Create new cases, prepare and maintain documentation, upload evidence, and input all data related to new reports, intake, response, and resolution of formal complaints in the report tracker and case management system; (7).

• Manage and monitor discrimination and harassment, including sexual misconduct, data to assist the Director and Title IX Coordinator in identifying and addressing systemic patterns of discrimination and harassment, including sexual misconduct; (8.) Participate in weekly case management meetings with OCRSM staff and campus partners to monitor the response and resolution of discrimination and harassment, including sexual misconduct, reports and formal complaints; (9.) Assist in occasional training and outreach activities in collaboration with the OCRSM team to share information

about:

the University’s sexual harassment and/or non-discrimination policies, procedures, supportive measures, and campus resources; (10.) Provide investigation support to OCRSM investigators by serving as a secondary notetaker, when needed; and (11.) Collaborate with the Director and OCRSM staff to prepare comprehensive reports and documentation related to OCRSM data and support services provided.

Physical Demands: Work is performed in an office environment and requires the ability to operate standard office equipment. Must be able to work occasional evenings and weekends, as necessary. Will require occasional travel to campus meetings or events and ability to transport supplies and meeting materials.

Minimum

Qualifications:

Education:

Bachelor’s degree from an accredited college or university.

Experience:

Two (2) years of professional

experience:

in human resources, student conduct, compliance, or investigations. One (1) year leading or supervising professional staff. Other: Additional work

experience:

as defined above may be substituted on a year for year basis for up to four (4) years of the required

education:

KNOWLEDGE,:

SKILLS:

, & ABILITIES: Knowledge of human resources policies and procedures, and federal, state, and other applicable human resources related laws, rules, regulations, and ordinances. Knowledge of University ethics and compliance policies, procedures, and programs. Knowledge of complexities in assessing discrimination and sexual misconduct complaints.

Knowledge of socioeconomic and organizational issues underlying and resulting from sexual harassment, discrimination, and sexual violence. Skill in oral and written communication, with the ability to handle difficult situations diplomatically and present information in a clear and concise manner. Skill working in an environment of strict confidentiality with sensitive information, materials and/or client interactions.

Skill in the use of Microsoft Office and Google products. Skill exercising independent judgment and discretion when dealing with sensitive matters or individuals in distress. Skill in maintaining detailed and accurate documentation. Ability to work under deadlines. Ability to work independently and as a member of a team.

Ability to use case management software. Ability to interpret and apply policies, procedures, regulations, and laws related to discrimination and harassment, including sexual misconduct. Ability to analyze situations and determine the best recourse for response. Additional Job Details Required Application Materials: Cover letter, resume, and a list of three references Best Consideration Date: December 21, 2025 Posting Close Date: N/A Open Until Filled: Yes Job Risks Not Applicable to This Position Financial Disclosure Required No For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.

Department PRES-Office of Civil Rights & Sexual Misconduct Worker Sub-Type Staff Regular Salary Range 73,480.00

Benefits:

Summary For more information on Regular Exempt

benefits:

, select this link. Background Checks Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an

opportunity:

to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

Employment Eligibility The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization.

Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment. EEO Statement The University of Maryland, College Park is an Equal

Opportunity:

Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment

Opportunity:

Statement of Policy. Title IX Non-Discrimination Notice Resources Learn how military

skills:

translate to civilian opportunities with O*Net Online Search Firm Managed Recruitment There are some positions that are not advertised on this career site as the search is being managed by a Search Firm. Please visit the link below to see these available opportunities: Search Firm Managed Vacancies The University of Maryland, College Park is the state's flagship university and one of the nation's preeminent public research universities.

A global leader in research, entrepreneurship and innovation, the university is home to more than 40,700 students, 14,000 faculty and staff, and 388,000 alumni all dedicated to the pursuit of Fearless Ideas. Located just outside Washington, D.C., we discover and share new knowledge every day through our renowned research enterprise and programs in academics, the arts and athletics.

And we are committed to social entrepreneurship as the nation’s first “Do Good” campus. EEO Statement The University of Maryland, College Park is an Equal

Opportunity:

Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment

Opportunity:

Statement of Policy. Title IX Non-Discrimination Notice Resources Learn how military

skills:

translate to civilian opportunities with O*Net Online The University works hard to make its websites accessible to any and all users. If you need assistance completing the application process, please contact us at one of the below options: Email: jobs@umd.edu Phone: 301.405.7575 Maryland Relay: Dial 711 This contact information cannot be used to inquire

about:

application status. There are some positions that are not advertised on this career site as the search is being managed by a Search Firm. Please visit the link below to see these available opportunities: Search Firm Managed Opportunities