Field Technician

Join a team where craftsmanship matters, your work is valued, and every project transforms a home for the better.

One Goal, One Passion – Growth is Everything at Window Nation At Window Nation, we don’t just replace windows and doors – we help transform homes into spaces people love. With nearly 20 years of craftsmanship, innovation, and competitively priced solutions, we’ve enhanced the comfort, safety, and value of homes for customers nationwide. In doing so, we’ve become a trusted leader in home improvement, striving to be the provider of choice for all window and door replacements.

As we continue to grow and expand into new markets in 2026, we’re looking for passionate, driven team members who thrive in a high-growth environment. Join a company where your expertise is valued, your contributions matter, and your work makes a lasting impact – on customers and the future of home improvement.

We’re seeking a Field Technician who will play a critical role in growing and developing our operational and install processes

The field technician goes out to do all service and will help with installations. They must be comfortable with heights and have previous installation experience working with installing windows on non-new construction homes. They must be able to drive the work vehicle and know how to work with difficult customers.

This role will work onsite out of our new Grand Rapids, MI location. Candidates from Kentwood, Forest Hills, Wyoming, Walker, Northview, and other surrounding areas are encouraged to apply.

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Key responsibilities:

Visit residential homes to measure windows, doors, and sliding glass doors with precision Verify orders meet all installation specifications and compliance requirements

• Support pricing accuracy by providing detailed estimates for labor and materials
• Review project details and service expectations directly with customers
• Identify potential roadblocks that could impact job quality, timelines, or customer expectations and recommend solutions
• Execute change orders and update project details as needed
• Maintain parts inventory, tools, and equipment in good working order

Complete on-site service appointments, including repairs and adjustments Stay current and proficient with Window Nation products, installation methods, and service standards Safely operate ladders, equipment, and tools by adhering to EPA and safety regulations

Basic Qualifications:

High school diploma, GED, or equivalent 2+ years of professional experience measuringreplacement windows 2+ years of experience installing or repairing windows, roofing, siding, orother home improvement projects Valid driver’s license with a clean driving record Note: This position involves operating a company vehicle. Candidates must meet Window Nation’s driving and insurance standards. Driving records will be verified before hire, and periodically there after, in accordance with state laws and company policy.

Preferred Skills:

Proficiency with Microsoft Office (Word, Excel, etc.)

Experience using CRM or job management systems (SalesForce, Microsoft Dynamics, or similar):

Comfortable using and navigating digital tools and iPad applications in the field Knowledge of local permitting, licensing, or HOA requirements Ability to safely operate ladders and hand tools and meet the physical demands of the role Strong customer service mindset with a focus on quality, professionalism, and safety

Excellent time management and project coordination skills Detail-oriented with a “get it right the first time” mentality

What We Offer:

Competitive starting pay at $33 per hour A company-issued vehicle to drive to customer appointments Tools, training, and support provided Opportunities to grow your skills and advance your career Strong company culture focused on teamwork, attention to detail, and customer satisfaction Full benefits package including medical, dental, vision, life, and 401(k) retirement options

Paid Time Off

\n $33.50 - $33.50 biweekly

#INDEM:

\n Why Window Nation? At Window Nation, we know that when our people grow, our company grows. From hands-on training and career growth opportunities to a supportive, team-first culture that values craftsmanship, reliability, and collaboration, you'll find a place where your contributions make an impact.

Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results. At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.