Zip Line Guide (Whitefish Mountain Resort)

SUMMER OPERATIONS SCHEDULE:

Early Weekend OperationsMay 23-25 and May 30-31Opening Day 7-Day OperationsSaturday, June 13Last Day of  7-Day OperationsMonday, September 7September Sat, Sun OperationsSeptember 12-13 and September 19-20

Please limit your applications to 1 per season. We will transfer your application to other job postings based on our business needs and your qualifications.

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JOB DESCRIPTION:

Whitefish Mountain Resort (Winter Sports, Inc.)

Title: Zip Line Guide Department: Zip Line Operations Status: Full-time or Part-time Seasonal FLSA: Non-Exempt, Hourly

• Updated: February 2026

Job Summary:

The Zip Line Guide ensures the safe and efficient operation of the zip line while fostering positive guest relations. They oversee daily operations, focusing on tour coordination and guest services, with the support of the Zip Line Supervisor and Operations Manager/Director. The Zip Line/Aerial Adventure Park Operations office/locker room is situated in the Base Lodge Clinic Building.

Job Relationships:

• Reports to: Zip Line Supervisor/Lead and/or Zip Line Operations Manager/Director
• Employees Supervised: None
• Interrelationships: Collaborates with all mountain departments

Job Specifications:

• Ability to communicate clearly with customers and co-workers
• High school graduate or GED equivalent
• Familiarity with or willingness to learn trolley, harness, and ropes safety procedures, as well as evacuation procedures
• Comfortable working at heights exceeding 100 feet
• Ability to provide accurate information and maintain a positive attitude

Specific Duties:

• Conduct general start-up procedures
• Perform daily zip line inspections
• Coordinate tour schedules with the Guest and Information Services Department
• Maintain take-off and landing areas
• Carry out and maintain landscaping projects in trail and take-off/landing areas
• Inspect and maintain safety equipment on a regular schedule
• Notify supervisor of safety concerns or maintenance needs
• Prepare for and execute emergency procedures as required
• Fit guests with appropriate harnesses and helmets
• Educate guests on safety procedures
• Inspect and check-in harnesses and helmets after each tour
• Verify tour registrations/payments and coordinate adjustments with Guest and Information Services Dept.
• Adhere to uniform, grooming, and nametag requirements
• Perform job duties within the framework of WSI policies and procedures

• Subject to WSI’s Alcohol and Controlled Substance Abuse Policy based on the nature of the position and related duties.

Physical Demands and Work Environment:

• Lift up to 20 pounds above the head repetitively with twisting and bending
• Lift up to 50 pounds occasionally
• Engage in repetitive upper body motion during loading and assisting guests
• Navigate unstable ground, hills, and hiking paths
• Stand for extended periods and engage in physical activity
• Work under varying weather conditions
• May work weekends, holidays, and overtime during peak demand times
• Non-smoking environment

Safety & Wellness:

• Stay vigilant for unsafe conditions and behaviors
• Conduct periodic inspections and report issues promptly

This job description outlines the duties and responsibilities of the Zip Line Guide position and is subject to changes and revisions by Winter Sports, Inc. management at any time. Responsibilities are guidelines and may not be limited to this outline.

Daytime Full and Part time available