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Bike Builder - McLain Cycles - Traverse City, MI

Specialized Retail Midwest LLC
Part-time
Remote friendly (United States, MI, Traverse City (McLain Garfield) United States of America)
Bike Builder - McLain Cycles - Traverse City, MI

ABOUT SPECIALIZED

Innovation has guided our every decision since 1974. As more riders of all ages get on the roads, trails, and streets than ever before, we’re here to do the best work of our lives to push the greatest human powered machine into the future each and every day. We’re a team of barrier-breakers, disrupters, and problem solvers. We’re committed to building a diverse and inclusive workforce where every teammate can succeed as we inspire riders everywhere.

In Company Owned Retailed, we strive to be a transformative, inclusive, authentic, rider focused, and collaborative team that creates the best bikes and delivers world class rider care attention. Simply said, we provide quality in our products and to our riders at every interaction and are looking for a teammate to be a part of this growing team. Reach out – we’re here to help you build your career at Specialized.

JOB SUMMARY

A Bike Builder is the front line and point person for our brand to the rider and encourages successful, profitable retail by taking their technical expertise to the next level as a driver of outstanding in store brand experiences. A Bike Builder works collaboratively and hands-on with staff and local riders as a host, mentor, brand advocate, and technical service ace.

HOW YOU’LL MAKE A DIFFERENCE

  • Assemble new bikes to top industry standards
  • Speak authoritatively on technical matters as they relate and pertain to our bicycles; be the expert
  • Responsible for properly taking in all service work and setting and exceeding rider expectations, including correctly filling out service work orders, scheduling an appropriate number of repairs
  • Advises and assists customers with their product/service selection without bias.
  • Develops and maintains knowledge expertise of all merchandise in department to effectively assist customers with accurate information; keeps current as new product lines are introduced.
  • Deliver best in class rider-service that ensures ongoing service and high levels of rider satisfaction
  • General cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial duty
  • Regular, dependable attendance and punctuality

WHAT YOU NEED TO WIN

  • Passion for cycling and the Specialized brand
  • Excellent communication with the ability to effectively interact with riders and team members
  • Must be able to work as business dictates which includes weekends
  • Ability to stand for extensive time periods; while occasionally walking, kneeling, or reaching
  • Able to lift at least 50 lbs. or more and use proper lifting skills

TELL ME MORE

  • Competitive health care (Medical PPO or HDHP)*
  • Dental*
  • Vision*
  • Health Savings Account (HSA)
  • Short and Long Term Disability
  • Company sponsored life insurance
  • Optional Term Life Insurance
  • Optional Critical Illness insurance
  • Optional Critical Accident insurance
  • Competitive vacation package*
  • 401(k) with match
  • 8 Weeks paid parental leave
  • Paid company holidays
  • Employee discounts on all product
  • Deep partner retail discounts
  • Fitness & Events Reimbursement
  • Uniform Allowance
  • Employee Assistance Program
  • Commuter Benefits *if applicable in state
  • Family & Friends Discount

*For eligible employees

Here at Specialized we believe that bikes have the power to change lives. Our culture is one of passion, striving to break barriers and have a positive impact on the world.

We want to increase representation of all races, genders, and body types in the cycling industry and are committed to building a diverse and inclusive workforce where all people thrive. We encourage everyone – especially those from marginalized groups – to apply to our job postings and help us earn the position as the rider’s brand of choice. We are always looking for creative, innovative, and passionate people who are eager to contribute to our mission of pedaling the planet forward. Regardless of your qualifications, if you are ready to make a difference, please apply and let us know how you can make an impact at Specialized!

See what we are up to on LinkedIn, Instagram, and most importantly, our #DogsofSpecialized.