Cruise Travel Advisor

Job Title: Cruise Travel Advisor

Location: In-office, Dallas, TX (Monday - Friday)

Job Description: Are you a passionate traveler with exceptional customer service skills? We have an exciting opportunity for a talented Cruise Advisor to join our team in Dallas, TX! This role is perfect for someone who enjoys helping clients find their dream cruise vacation. As a Cruise Advisor, you will assist clients in selecting the ideal cruise options, destinations, and packages to create unforgettable travel experiences.

Key Responsibilities:

• Assist clients in choosing the best cruise options based on their preferences, including itineraries, destinations, and packages.
• Provide detailed information to clients about available cruise lines, itineraries, destinations, and onboard experiences.
• Handle cruise bookings, ensuring that all details are accurately entered into the system.
• Deliver exceptional customer service, going above and beyond to exceed client expectations.
• Answer questions and provide guidance to clients through the booking process and beyond, from initial inquiries to post-booking support.
• Stay updated on industry trends, cruise lines, and popular destinations to offer expert advice.
• Use travel booking software (training provided) to process and manage bookings efficiently.

Skills & Qualifications:

• Excellent communication skills, both written and verbal, with a strong attention to detail.
• A passion for travel and a deep knowledge of cruise lines, destinations, and itineraries is a plus.
• Ability to work in a fast-paced environment, managing multiple tasks while maintaining accuracy.
• Experience with travel booking software is a plus, but willing to train the right candidate.
• Strong problem-solving skills and the ability to handle customer inquiries professionally.
• Previous experience in customer service or the travel industry is preferred.

What We Offer:

• Competitive salary and benefits package.
• A collaborative and dynamic work environment.
• Training and development opportunities to grow your cruise expertise.
• A chance to turn your passion for travel into a rewarding career!

If you have a love for travel, enjoy working with people, and have the drive to exceed customer expectations, this could be the perfect role for you. Join an amazing team and help create unforgettable cruise vacations for clients!