Director of Partner Relations

WorldVia Travel Network seeks a dynamic, results-oriented Director of Partner Relations to lead, expand, and optimize our supplier partnerships. Reporting to the Chief Revenue Officer, you’ll be responsible for cultivating relationships with key travel suppliers (cruise lines, tour operators, hotels, and more), developing strategic programs, and driving revenue growth through innovative initiatives. You will also manage and develop a high-performing team, ensuring effective collaboration, talent growth, and optimal use of resources. This is a high-impact leadership role for someone who thrives in a collaborative, entrepreneurial environment and is passionate about building value-driven partnerships in the travel industry.

About WorldVia Travel Network 

WorldVia Travel Network is a leading host agency for independent travel advisors, supporting over 4,600 members with innovative technology, strategic partnerships, and a proven track record in the travel industry. Since our founding in 1998, we’ve grown into a powerhouse network, providing travel professionals with the tools, education, and connections they need to thrive. We partner with top travel brands like Royal Caribbean, Norwegian Cruise Line, Hilton, Disney Destinations, and more, delivering exclusive benefits and best-in-class support. 

Key Responsibilities

Strategy & Relationship Management 

• Build, maintain, and grow relationships with preferred travel supplier partners (cruise, hotel, tour, and destination brands). 
• Proactively identify, pitch, and secure new supplier partnerships; lead onboarding and integration. 
• Develop and launch new supplier programs, articulating value, opportunities, and ROI for both WorldVia and partners. 
• Collaborate with suppliers to create innovative programs (e.g., advisor incentives, exclusive offers, marketing campaigns); track and report outcomes. 
• Partner with internal teams (events, marketing, operations, member development) to ensure successful supplier events, program adoption, and network engagement. 
• Act as a key liaison between suppliers and our advisor network, ensuring alignment and mutual success. 

Team Leadership & Talent Development 

• Lead, mentor, and develop a team of partner relations professionals, fostering a culture of collaboration, accountability, and continuous improvement. 
• Identify team strengths and growth opportunities; provide coaching, feedback, and professional development to help team members reach their full potential. 
• Allocate resources effectively to maximize team performance and deliver on strategic objectives. 
• Encourage innovation, knowledge sharing, and problem-solving within the team. 

Business Management & Growth 

• Drive revenue and profit growth through strategic supplier initiatives, including negotiation of agreements and partnerships. 
• Oversee supplier business reviews, monitor key program metrics, and implement course corrections as needed. 
• Sell and deliver marketing/advertising packages to supplier partners; ensure program performance and conduct post-campaign reviews. 
• Develop and execute monetization strategies that benefit both WorldVia and our supplier partners. 

Communications & Enablement 

• Audit and improve supplier communications in partnership with marketing and member success teams. 
• Ensure effective dissemination of supplier product knowledge and updates to our advisor network via events, digital channels, and proprietary technology. 
• Innovate new communication channels and methods to maximize supplier engagement and revenue opportunities. 

Industry Leadership & Representation 

• Maintain a deep understanding of travel industry trends, competitive landscape, and supplier market dynamics. 
• Represent WorldVia at industry events, conferences, and partner meetings. 
• Continuously benchmark and innovate to keep WorldVia’s supplier programs best-in-class. 

Working at WorldVia

At WorldVia, we’re looking for structured thinkers full of passion, ambition, and kindness. We’d love for you to apply even if your experience doesn't precisely match the job description. Your experience, skills, and interests will help you stand out—especially if your career has taken extraordinary twists and turns. We welcome people of diverse backgrounds and perspectives who aren’t afraid to challenge assumptions and the status quo. Join us.

Our Team Members:

• Are fundamental optimists who believe that no industry compares to the travel industry.
• Go to extraordinary lengths to distinguish ourselves through world-class work.
• Prioritize quality over speed and speed over scope.
• Desire to work with deeply kind, mission-driven people.
• Strive to make the complex simple.
• Use first principles to debate ideas, test assumptions, and make decisions.
• Seek the truth by putting data above opinions.
• Assume good intent and give tactical feedback to help each other get better.
• Hold no ego—when our customers win, we all win.

We are committed to your professional development and growth as a company.

• You will set your own monthly goals aligned with our ambitious strategy.
• You will have our collective support in achieving significant wins—and personal coaching from your manager.
• You will be encouraged to take risks, try new things, and be creative with your work.
• You will have many opportunities to exchange and engage in feedback.
• You will be offered continual chances to stretch yourself and raise your own "bar."
• You will be rewarded for achieving excellence and mastery

• Minimum 5 years’ experience managing supplier relationships, partnerships, or procurement in the travel industry (cruise, tour, hotel, or similar verticals) with revenue or budget accountability. 
• Proven experience leading and developing teams, with a track record of coaching, mentoring, and maximizing team and individual performance. 
• Demonstrated success in developing, pitching, and executing innovative supplier programs that drive measurable results. 
• Strong negotiation skills and experience managing high-value commercial partnerships. 
• Experience communicating and building relationships at all organizational levels, both internally and externally. 
• Proven ability to synthesize, organize, and share product knowledge across large, distributed teams. 
• Entrepreneurial mindset with a collaborative, hands-on approach and a drive for results. 
• Analytical and data-driven, with strong business acumen. 
• Excellent verbal and written communication skills; confident company representative in public and high-profile settings. 
• High integrity, energy, and adaptability; thrives in a fast-paced, evolving environment. 
• Experience in the luxury travel segment is a plus. 

• Employer-Sponsored Medical and Dental Insurance with Employee Contribution
• Fully-Funded Life Insurance (1x salary) & LTD (Long-Term Disability Insurance)
• Optional Employee-Paid Vision Insurance and STD (Short-Term Disability Insurance)
• 401k with up to 4% Company Match
• Paid Time Off + Company Holidays
• Additional Time Off for Your Birthday and Work Anniversary
• Discount Travel Program