Information Officer 1 (PCN 112177)

The Alaska Department of Fish and Game, Division of Wildlife Conservation is recruiting for a Information Officer 1 located in Anchorage!

What you will be doing:

The Alaska Department of Fish and Game, Division of Wildlife Conservation is recruiting for an exciting full time permanent Fish and Game Information Officer 1 position in the Anchorage Wildlife Information Center. This position is responsible for assisting in the day-to-day operations of the Wildlife Information Center including serving as the team leader and assisting in the training and advising of the Fish and Wildlife Technician 3 positions. In addition, this position will oversee the distribution of information to hunters and non-consumptive users pertaining to the management areas throughout Alaska and will coordinate with Division of Wildlife Conservation area managers to provide the public with accurate and up to date hunting information.

This position is one of the primary points of contact for members of the public seeking information about wildlife resources, hunting and trapping opportunities, education, wildlife safety, and the operations of the Alaska Department of Fish & Game. Thousands of public inquiries are handled each year by this position and the Information Center Team. Outreach activities and promoting factual information about resource uses are key points. 

Our organization, mission, and culture: 

Alaska’s programs are built on the principles of conservative management, sound science, and habitat protection. ADF&G develops and carries out policies that promote sustainability. The mission of the Division of Wildlife Conservation is to conserve and enhance Alaska's wildlife and habitats and provide for a wide range of public uses and benefits.

Benefits of joining our team: 

The employees at Fish & Game make all the difference in the management and continued sustainability of Alaska’s fish and wildlife resources. ADF&G work impacts lives daily and the work we do is renowned and respected around the world.

The working conditions you can expect:

This position is located at the Fish and Game office in Anchorage, with occasional travel required for fieldwork or to assist in other offices or as the regional representative on statewide committees. Primary responsibilities include serving as a team leader for two Fish & Wildlife Technician 3’s, and other seasonal staff. Primary job duties include directing the activities of the Information Center, answering public questions in-person, by email, and by phone and sealing harvested wildlife. This position will also assist with conducting aerial surveys, or other field projects as needed. Daily use of electronic databases and strong attention to detail is required.

• Provide information and services to the public about wildlife, hunting, and trapping in Region 2.
• Respond to public inquiries and reports of human-wildlife interactions or injured wildlife.
• Enforcing fish and game statutes and regulations.
• Serve as the Regional Sealing Officer and Hide and Horn Coordinator.
• Organize and present data for reports, compile information, perform basic statistical computations, write simple reports.
• Conduct fieldwork and assist on research projects to better understand and inform the public on the happenings of the department.

Who we are looking for:

We are looking for an individual with the following knowledge, skills, and abilities:

• Customer Service: Provides accurate wildlife related information to the public. Works with staff (that is, individuals who work in the Division, individuals who work in the Department, and State vendors) to assess information needs and provides pertinent support. 
• Attention to Detail: Recognizes and pays attention to details; recognizes the parts of a procedure or object and verifies correctness or error in an individual part or procedure. 
• Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions regarding communications and information dissemination; and commits to action and follow through to accomplish organizational goals.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, and politeness to others; develops and maintains effective relationships with others; and maintains composure during confrontational situations.
• Accountability & Ethics: Strong work ethic that includes a positive attitude, punctuality, and excellent attendance; takes responsibility and ownership for a problem, project, or issue; and good organizational skills with the ability to prioritize and productively manage time.

To view the general description and example of duties for an Information Officer 1 please go to the following link:https://www.governmentjobs.com/careers/Alaska/classspecs

Special Note:
 A valid driver's license is required.

This position may be in possession of, or have access to, firearms/ammunition.

Any combination of education and/or experience that provides the applicant with competencies in 
 

• Attention to Detail: Is thorough when performing work and conscientious about attending to detail.

• Communications and Media: Knowledge of the production, communication and dissemination of information and ideas to inform and entertain via written, oral, visual media and social media.

• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.

• Oral Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

• Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a brief, clear, and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.

REQUIRED DOCUMENTS

Please provide at time of application submission:

If selected, please provide the following at the time of the interview:

COVER LETTER

A cover letter is required for this position and will be used as a writing sample. The cover letter should highlight your knowledge, skills, abilities, and experience as they pertain to the position-specific competencies listed in the job description. Please attach the cover letter to your application before submitting it online or, if unable to attach to your application, fax or email it to the contact provided in the job posting. Your cover letter will be used to help determine which applicants will advance to the interview phase of the recruitment and selection process.

SUPPLEMENTAL QUESTIONS

For your application to be evaluated you must answer the Supplemental Questions.  Be specific in your answers and tell us how you acquired the relevant experience. Please use complete sentences and proof-read your submissions when answering the supplemental questions. Your responses will be considered a writing sample and will be used to determine which applicants will advance to the interview phase of the recruitment process.

FIREARMS

This position requires the use or possession of a firearm or ammunition. In accordance with the federal Omnibus Consolidated Appropriations Act of 1997 (PL 104-208), if you have been convicted of a misdemeanor crime of domestic violence, you may not hold this position. 

A "misdemeanor crime of domestic violence" is an offense that is (1) a misdemeanor under Federal or state law; and (2) has, as an element, the use or attempted use of physical force, or the threatened use of a deadly weapon, committed by a current or former spouse, parent, or guardian of the victim, by a person with whom the victim shares a child in common, by a person who is cohabiting with or has cohabited with the victim as a spouse, parent, or guardian, or by a person similarly situated to a spouse, parent, or guardian of the victim. 

If you have ever been convicted of a misdemeanor crime of domestic violence, do NOT apply for this position.

EDUCATION 

To verify education is being used to meet and/or support the required minimum qualifications/competences, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts).

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION
Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence.

WORK EXPERIENCE

If using work experience not already documented in your application, also provide the employer’s name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.

MULTIPLE VACANCIES 

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aids or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.

NOTICE

If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the ‘govermentjobs.com’ domains. For information on allowing emails from the ‘governmentjobs.com’ domains, visit the Lost Password Help page located at https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE
Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are located in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov.

For applicant password assistance please visit:

https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

For specific information in reference to the position please contact the hiring manager:

Danner Shreve

907-267-2179

danner.shreve@alaska.gov