Lifestyle Management - Luxury Travel Concierge
Ten GroupDo you have a passion for luxury travel and high-touch service? Are you the go-to person for tailored getaways, insider destination tips, or exclusive experiences that make life unforgettable?
At Ten Lifestyle Group, we provide members across the U.S. with exceptional access—from dream vacations to hard-to-find reservations. As a Lifestyle Manager, you'll make these moments happen for high-net-worth clients.
We're actively hiring in Las Vegas and seeking candidates with deep local knowledge and a love for curating exclusive travel and lifestyle experiences.
About the Role
As a trusted advisor, you’ll handle luxury travel and lifestyle requests, delivering personalized, seamless service and exclusive access to top experiences. If you’re driven to deliver the extraordinary and want to be part of a vibrant, supportive team, we want to hear from you. Apply now and start your journey with Ten Lifestyle Group—where your passion becomes your profession.
Key Responsibilities
- Personalized Service: Respond promptly via phone, email, and chat, ensuring every interaction is seamless and memorable.
- End-to-End Management: Handle service requests from start to finish—logging, tracking, and resolving with precision.
- Exclusive Access Delivery: Book premium dining, tickets, and travel; go above and beyond for each member.
- Creative Solutions: Plan gifts and special moments that delight and surprise.
- Supplier Collaboration: Coordinate with global partners to deliver unique luxury experiences.
- Clear Communication: Explain all supplier terms and conditions before confirming any booking or purchase.
- Team Engagement: Join regular meetings, training, and feedback sessions. Support colleagues across Ten’s global offices.
- Continuous Improvement: Leverage Ten’s e-learning tools to develop skills in travel, languages, and lifestyle trends.
- Leadership Support: Assist with team initiatives or leadership tasks when needed.
Why Ten Lifestyle Group?
- Make an Impact: Curate once-in-a-lifetime experiences for discerning clients.
- Career Growth: World-class training, mentorship, and advancement in luxury lifestyle service.
- Culture & Community: Part of a Certified B Corp committed to diversity, inclusivity, and positive impact.
- Recognition & Rewards: Regular appraisals and exclusive recognition programs for standout performance.
For more information, please watch Ten's Growth Engine Video HERE or more at Ten TV - Ten Lifestyle Group
Who We Are
Ten Lifestyle Group is a global luxury concierge service specializing in travel, dining, entertainment, and lifestyle access for high-net-worth members. Our proprietary platform and expert team deliver unmatched service that fosters lifelong relationships.
As a Certified B Corp, we prioritize social and environmental responsibility alongside excellence in customer service.
How We Work — Our Values
You’ll embody Ten’s ethos by always putting the member first, delivering accurate, reliable information, and providing thoughtful, personalized service every time. You’ll bring:
- Leadership & initiative in daily tasks
- Critical thinking & problem-solving skills
- Commitment to continuous excellence
- Adaptability in dynamic environments
- Professionalism, respect, and a collaborative spirit
- Empathy, flexibility, and determination to exceed expectations
Requirements
Educational/Experience
- Basic English ( A1) to intermediate (B1), both written and spoken.
- Experience in customer service
- Comprehensive knowledge of the Microsoft office suite.
- Global Experience (Preferred )
- At least 2 years in travel agency, concierge, hospitality and tourism (Preferred )
Benefits
What We Offer
Competitive base salary + quarterly performance bonuses
Comprehensive benefits: health, dental, vision, 401(k), paid leave, parental leave, tuition reimbursement
Employee discounts, assistance programs, and access to global client networks
Opportunities to partner with prestigious luxury brands and clients
Clear advancement and recognition structures
“Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes.”