Wildlife Administrative Specialist – Part-Time (Non-Exempt)
Rate: $12.00/hour minimum starting rate
Starting salary based on prior experience and education.
Location: Penitentiary Glen Reservation, Kirtland, OH 44094
Position Description: Under the supervision of the assigned manager, the Wildlife Administrative Specialist is responsible for communication with visitors and assisting Wildlife Center staff in maintaining the facility and supporting wildlife operations. This position performs a variety of administrative and wildlife-related tasks including managing the wildlife hotline, assisting with animal admissions, and coordinating with outside agencies. The position handles program confirmations, deposits, inventory, reports, and correspondence.
This position is part-time, up to 28 hours per week.
Additional responsibilities include but are not limited to:
- Manages human-wildlife conflict mitigation via the wildlife hotline and related phone lines.
- Assists senior staff with assessing injured or orphaned animals for admission to the Wildlife Center.
- Coordinates scheduling and collaboration with municipal, state, and federal wildlife conservation personnel, veterinary appointments, other wildlife rehabilitation assets, and non-governmental organizations (NGOs).
- Answers Wildlife Hotline, makes animal appointments, and returns calls for updates.
- Completes animal admittance paperwork, performs data entry, and runs reports.
- Handles donations, thank-you letters, deposits, and program confirmations.
- Assists in creating brochures, handouts, displays, and Adopt-an-Animal materials.
- Assists with collecting quotes for products, repairs, and improvements of facility and equipment, coordinates with contractors and vendors.
- Prepares mailings for Wildlife Center staff.
- Maintains appointment calendars and conducts inventory maintenance.
- Assists with special event preparation.
- Performs all other duties as assigned by supervisor.
Minimum Qualifications:
- Degree in business, marketing, travel & tourism, parks & recreation, biology, environmental studies, or equivalent experience preferred.
- Some knowledge of native Ohio wildlife is preferred.
Position Requirements:
- Excellent knowledge of customer service.
- Basic knowledge of native Ohio wildlife.
- Excellent verbal and written communication skills.
- Demonstrated enthusiasm for working with families and children of all ages.
- Ability to stimulate interest and excitement about wildlife, conservation, and the park district in visitors and staff.
- Ability to interact with others with tact and courtesy and maintain integrity and appropriate behavior in dealing with conflicts and challenges with the public, co-workers, and managers.
- Ability to define problems, collect data, establish facts, and draw valid conclusions.
- Ability to work in a team setting to accomplish park-related goals.
- Ability to handle multiple tasks in a high-paced environment.
- Ability to grasp new assignments and projects and carry them out successfully.
- Ability to coordinate and work with volunteers.
- Some animal handling may be required.
- Demonstrated experience using computers, web-based programs, e-mail, social media, and Microsoft Office products; uses the wildlife tracking program WRMD.
- Ability to lift and/or move up to 40 pounds.
- Must be flexible to work up to 28 hours per week including weekends, weekdays, some evenings, and holidays.
- Must possess a valid driver’s license and be insurable on the Agency’s liability policy.
- Background check required.
Benefits: Lake Metroparks offers a generous, comprehensive benefits package for part-time employees, including:
- OPERS membership (Ohio Public Employees Retirement System)
- Northeastern Ohio Inter-Museum Council Membership
- Agency Discounts
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