Job Description: SaaS Product Tour Guide
The Role:
Are you a people person who can translate complex technology into simple, engaging stories that get customers excited? Do you have a knack for understanding what a client truly needs and showing them how a product can transform their business? If yes, this role is tailor-made for you!
We're looking for a dynamic and enthusiastic SaaS Product Tour Guide to be the face of our product. You will lead prospective clients through engaging product demos, build excitement about our offerings, and help them see exactly how our SEO solutions can solve their challenges and grow their business.
At OutreachFrog, we believe in rewarding success and empowering our team to be the best. With competitive pay, a supportive culture, and opportunities to learn and grow, you’ll find your long-term home here.
The Company:
OutreachFrog is a fast-growing technology and marketing company based in Tampa, FL. We specialize in delivering SEO solutions to business owners and marketing agencies, sold through engaging video meetings. If you’re new to SEO, don’t worry—we provide full training to help you become an expert and ensure you succeed in your role.
Your Day-to-Day Responsibilities:
- Conduct Enthralling Product Demos: Guide potential clients through product tours, highlighting key features and benefits tailored to their specific business needs.
- Understand and Address Customer Needs: Ask the right questions to uncover client pain points and align our product solutions to their goals.
- Create Excitement and Engagement: Bring our product to life by showing clients how it can enhance their business. Make them feel the value of what we offer.
- Handle Client Concerns with Confidence: Address questions or concerns in a way that reassures clients and turns hesitations into excitement.
- Be the Product Expert: Develop a deep understanding of our SEO products, including how they work, industry advantages, and real-world use cases.
- Build and Maintain Relationships: Develop strong relationships with new clients and nurture ongoing relationships with existing customers.
- Collaborate and Share Insights: Work closely with internal teams, sharing feedback from clients to inform product development and improve the customer experience.
Qualifications:
- Prior experience in a customer-facing role, such as customer success, product demos, or sales in a SaaS environment.
- Excellent communication skills with a talent for storytelling and simplifying technical information.
- Demonstrated ability to build rapport quickly and sustain relationships with diverse client types.
- Passion for technology and helping businesses grow through innovative solutions.
Why Join Us?
- Be part of a supportive, growth-focused company with a clear mission and a track record of success.
- Full benefits package including 401(k), health, dental, vision insurance, and paid time off.
- Work-life balance with regular hours: Monday to Friday, 9 am to 6 pm—no evenings or weekends!
- Competitive compensation with bonus opportunities and commission.
Location:
Westshore, Tampa, FL. This position requires in-person presence at our Tampa office.
Ready to help our customers discover the power of our SEO products and build lasting relationships? Apply now and start making an impact today!