Ski Patrol Supervisor

Location: Nederland, Colorado

Eldora is the backyard winter mountain playground for Greater Denver, Boulder County, and Colorado's northern Front Range. Eldora is located just outside of the charming mountain town of Nederland, Colorado, about 20 miles west of Boulder and less than 50 miles from downtown Denver.

Eldora strives to deliver Colorado’s Front Range the most memorable outdoor adventures to locals and out-of-town visitors.   Eldora Mountain Resort employs up to 700 employees at peak season and has 680 acres of lift-accessible terrain for skiing and snowboarding, including a Woodward Mountain Park experience, and a world class Nordic Center.

This role comes with amazing perks & benefits because we want our employees to Work Where You Play!

• Free employee season pass and discounted dependent(s) season pass

• Free and discounted friends & family day passes

• Free RTD EcoPass

• Discounts across the resort (food & beverage, retail, rentals, lessons & more)

• 401k with up to 5% company match & immediate vesting

• Free reciprocal access for employees to other POWDR resorts & Colorado Ski Country resorts

• 50% day passes at IKON pass resorts (out of state & out of country)

Position Summary: The Ski Patrol Supervisor works directly with Patrol management to oversee and supervise daily and ongoing goals of the Ski Patrol Department.  Duties include, but are not limited to: daily patrol operations, oversee duty station staffing, manage daily work projects and tasks, manage incident response and investigation needs, oversee employee development and training, conduct mid-season employee reviews and counseling, assist with scheduling, payroll, and community outreach.

Essential Functions/Major Responsibilities:

• Daily Trail Checks and Sweeps, and knowledge of terrain status. Capable of prepping and opening new terrain.

• Snowmobile pre-op checks and patrol equipment daily checks.

• Duty station staffing, cleanliness, tasks and equipment.

• Ensures high quality performance from patrol members and encourages positive team culture.

• Manage daily work priorities and monitors on-hill risk management.

• Reviews Incident Reports and holds employees accountable for their work.

• Assist with scheduling, payroll, training and conducts employee mid-season performance reviews and provides on-going feedback.

• Active participant on Patrol Skills Teams & can act as Avalanche Mitigation Team Leader.

• Act as senior patrol leadership in the absence of Patrol Director / Asst. Director and make management leadership decisions in consultation with Eldora Management.

• Ability and experience identifying and investigating high risk incidents.

• Maintain knowledge of all incidents and communicate with Director on investigation needs.

• Leads by example for all company safety policies and procedures, actively contributing to a safe working environment for self, coworkers, and guests.

• All employees are expected to support Eldora’s corporate responsibility commitment to protect the environment by participating in our Sustainable Transportation Program. This includes choosing alternative transportation, carpooling, using the employee shuttle, and avoiding onsite parking on weekends and peak days. These actions help reduce Scope 3 emissions, lead by example, and ensure adequate parking for our guests.

• Must be able to work weekends and holidays as required by resort operations. 

Other Duties as Assigned:

• This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of Eldora, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.

• This position is a seasonal position and may have fluctuations in hours worked based upon overall business volumes.  

Specific Job Skills:

• High school degree or equivalent.

• Minimum age: 21 years old.

• Valid Driver’s License & the ability to pass MVR check to company’s standards.

• Due to the sensitive nature of this position, a criminal background check will be conducted after position is accepted. This background check will be done in accordance with standards enacted under the Fair Credit Reporting Act.

Preferred Skills:

• EMT-B or NSP OEC certification- Required

• Advanced skiing or snowboarding ability (must pass on-mountain ski/ride test) – Required

• Must provide personal ski/ride equipment - Required

• Must be fluent in English language (Spoken and written) - Required

• Must have sight, speech, and hearing abilities sufficient to learn skills, follow and provide directions – Required

• Three seasons ski patrol experience- Preferred

• Colorado Blasters License- Preferred

• Avalanche Pro 1-Preferred

• Previous resort experience – Preferred

• Local knowledge of Eldora and surrounding area– Preferred

• De-escalation / conflict resolution skills – Preferred

Physical Demands:

• Bending, reaching, climbing, pushing, pulling & prolonged standing.

• Must be able to stand, kneel, squat, and work in inclement weather in a high alpine environment for long periods of time.

• Eye/hand coordination & visual concentration on equipment.

• Concentrated reading and writing.

• Must be able to lift and carry items up to 75 lbs.  

• Variation in temperature from hot to cold.

• Be able to work on the mountain, which consists of being primarily outside and requires prolonged periods of standing and walking on slippery and/or uneven snow or icy surfaces.

Supervisory Duties:

• Oversee a team of ~30 employees

• Responsible for:

• Scheduling and assigning work

• Training, disciplinary actions & performance reviews

Schedule:

• Non-Peak Days (M-F): 7:30am-5pm

• Peak Days (Sa/Sun/Holidays): 7am-5pm

• This schedule represents an average work week and is subject to change based on guest volume, operational needs, and weather conditions.

Compensation & Benefits:

• Compensation: Proposed hiring rate of $30+ actual pay will be adjusted based on experience.

• Benefits: This is a seasonal position eligible for season pass for employees/dependents and privileges at several other resorts.  Several discount programs (i.e. food & beverage, retail/rental, tickets, etc.) also available. Additionally, this position accumulates sick time.

POWDR-Eldora Mountain, LLC is an equal opportunity employer and that race/color/religion/sex/sexual orientation/gender identity/national origin/disability/protected veterans or any other applicable status protected by state or local law, are not taken into account in any employment decision. We offer competitive benefits, employee housing, and a unique work atmosphere. All of our job opportunities are located at Eldora Mountain Resort in Boulder County, Colorado. 20 miles west of Boulder, CO. We are situated in the heart of Colorado's front range playground. All candidates must fill out an application to be considered for employment. All employees must align with the Play Forever program which implements our core values through support and execution Powdr’s corporate responsibility commitment to protect the environment and support our community in Eldora’s everyday operations. This will be posted for a minimum of 3 days or until the position is filled.