WORK AND PLAY IN THE MOUNTAINS
Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it’s more than our work. It’s our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it’s an experience you just don’t get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.

JUST LIKE THE TREES, WE ARE GROWING! Apply today to grow your mountain roots with us— whether you are looking to escape the city, expand your skills, or progress in the ski industry, we have a variety of roles for hard-working and enthusiastic team-players. Find your line, join our team!

BIG PEAKS, BIGGER PERKS

Employee perks:

• Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)

• + Free Alterra season pass for spouse and dependents 25 & under

• 50% off window ticket price at IKON partner resorts

• Free access to Alterra Mountain destinations during time off

• Free ski-referral letters for employees to use at other mountain resorts during time off

• Free friends & family day-ski vouchers (Periodic allotment)

• Discounts on Ski & Snowboard Lessons

• Discounts on Ski & Snowboard Rentals

• Discounts on Gear Tune-Ups

• Discounts on Food & Beverage

• Discounts at Crystal Mountain Retail shops

• Free Crystal branded swag

• Pro deals on gear with 100s of brands

• Discount Marketplace

• Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more

• Employee-only Night Skiing events

• Employee Housing Available for eligible positions

• Accrued paid time off for eligible positions

• Group health insurance for eligible positions

• 401K benefit and generous match with immediate vesting for all staff members over 18

• Opportunities for growth, advancement, and year-round employment

Job Summary

As a fully certified PSIA-AASI Level 3 Instructor, Clinic Leader, and Examiner at Crystal Mountain, Washington, you will serve as a cornerstone of the Ski & Ride School’s professional development and instructional excellence. While you may occasionally teach elite-level guest lessons, your primary responsibility will be leading and designing high-impact training programs that advance instructor skills across all certification levels. This includes creating and delivering divisional clinics, developing resort-wide instructional standards, and mentoring staff to prepare for PSIA-AASI certification exams. As an Examiner, you will evaluate candidates for certification, ensuring alignment with national standards, and provide targeted feedback to elevate their teaching, skiing, and leadership abilities. You will also collaborate closely with resort leadership and the PSIA-AASI division to drive curriculum innovation, enhance guest experiences through instructor development, and build a culture of continuous learning and excellence throughout the Ski & Ride School.

ESSENTIAL DUTIES

• Provide high-quality instruction in private & group settings across all ages & ability levels
• Align with Crystal Mountain SRS teaching philosophies and progressions covered during training
• Act as a guest service resource when approached by guests with generic Crystal Mountain Resort questions
• Assess guest ability level during lineup through engaging questions and conversations
• Communicate leveling information to supervisors for group organization in a clear & timely fashion
• Create a supportive, guest-focused, and experiential learning environment during all lessons
• Assess student abilities through movement analysis, then tailor instruction to individual needs and goals
• Ensure safety and enjoyment of all students through effective terrain management, lesson pacing, and adherence to resort policies.
• Communicate clearly and professionally with guests, parents, and fellow instructors.
• Manage physical & emotional needs of children during Kid’s Learning Center based lessons (ages 4-12)
• Support Ski & Ride School operations as needed (e.g., assisting with lineup & scanning, setting up and taking down fencing, helping with morning operations in the Kid’s Learning Center).
• Comply with supervisor instructions relating to lesson start/finish times, end of lesson check-ins, and any other tasks assigned by the supervisor
• Approve/Dispute your timesheet in Flaik after every shift by the communicated deadline
• Maintain a professional and approachable attitude at all times.
• Stay current with teaching methods, techniques, and Crystal Mountain policies.
• Seek professional development through Crystal Mountain trainings and/or external PSIA-AASI opportunities
• Represent Crystal Mountain and the Alterra Mountain Company brand with integrity and enthusiasm.

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

• Willingness to work with children or adults
• Prior experience working with 4-12 year old children in educational settings highly preferred
• Must have strong customer service skills to be able to effectively communicate with people of all ages.
• Able to take direction and work well in a team environment.
• Intermediate skiing or riding ability with a strong desire to learn and be trained
• Any previous teaching, coaching or mentoring experience is a strong plus.
• PSIA Alpine Level 1 Certification is required.

PHYSICAL DEMANDS AND WORKING CONDITIONS

• This position may be required to work evenings, weekends and holidays while in operation.
• Available to work a minimum of 15 days or more per season
• Able to lift, carry, or otherwise move and position a minimum of 50 pounds on an occasional basis.
• Auditory and visual acuity to communicate with computers, phones, and/or mobile devices.
• Ability to work for extended periods of time on your skis or snowboard standing, sliding, bending, and/or reaching.
• Able to spend long periods outside in varying weather conditions (Minimum 2 hours)

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

An Equal Opportunity Employer