Travel Coordinator

The DNI Travel Coordinator is responsible for coordinating travel arrangements, managing bookings, providing administrative support, and overseeing the relationship with the DNI travel agency.  Excellent communication skills, proficiency in travel management software, and the ability to thrive in a fast-paced environment are essential for success in this role.

Daily duties include but are not limited to:

• Coordinate domestic and international travel for employees, including flights, accommodations, ground transportation, and other travel-related services.
• Manage the booking process from start to finish, ensuring accuracy and compliance with travel policies and budgetary constraints.
• Oversee and maintain a strong working relationship with the DNI travel agency, collaborating to address and resolve any travel-related issues.
• Assist with expense reporting and reconciliation for travel-related expenses, ensuring timely submission and adherence to company policies.
• Prepare detailed itineraries for travelers, including relevant documents, confirmations, and contact information, and distribute them in a timely manner.
• Enforce travel policies and procedures to ensure adherence to company guidelines and industry regulations.
• Provide support to travelers before, during, and after their trips, including itinerary changes, emergency assistance, and travel advisories.
• Maintain accurate records of travel bookings, expenses, and related documents for reporting and auditing purposes.
• Serve as the primary point of contact for travel-related inquiries, both internally and externally, and communicate effectively with all stakeholders.
• Identify opportunities for process improvements and efficiency enhancements within the travel administration function.

Equipment/Systems:

This position requires familiarity with MSOffice tools, SharePoint and Adobe; daily utilization of JAMIS and GetThere is also required

Competencies: The Travel Coordinator role requires someone who has exceptional attention to detail, excellent time management and organizational skills. Additionally, this person must have the ability to multitask, problem solve, create documentation of processes, work both independently and collaborate effectively within a team. Strong verbal and written communication skills and the ability to work with people of varying experiences and backgrounds is critical as well as flexibility to adapt to changing priorities.

Work Environment & Physical Demands:

This job operates in an office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. This is a largely sedentary role that primarily requires sitting at a desk in front of a computer for long periods of time.

Position Type and Expected Hours of Work:

This is a full-time exempt position; typical work hours and days are Monday through Friday, 8:00 a.m. to 5:00 p.m.; overtime is expected at times.

Travel – None

Required Education and Experience: 

• Bachelor’s degree

 Preferred Education and Experience:

•  2+ years relevant work experience

• Certification in travel administration
• Government travel experience highly preferred

• Covers 100% of employee benefit premiums, including Medical (PPO or HDHP Option), Vision, Dental

• Matching 401K
• Short- and Long-Term Disability
• Pet Insurance
• Professional Development/Education Reimbursement
• Parking and Transit Benefits for NY, NJ, ATL, and DC Metro areas

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.