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Vacation Support Specialist

Vacation Advertiser
Full-time
Remote
United States

Turn Your Passion for Travel Into a Rewarding Career!
Do you dream of helping others explore the world? Join our team as a Vacation Support Specialist and help create unforgettable travel experiences from anywhere with Wi-Fi.

As a trusted leader in the travel industry, we provide top-tier support to individuals and families booking everything from business trips to bucket-list vacations. You’ll be at the heart of it all—making journeys smoother, stress-free, and memorable.

What You’ll Do:
As a Vacation Support Specialist, your role includes:

  • Delivering outstanding customer service and support via phone, email, or chat.

  • Assisting with reservations, itinerary changes, and travel bookings (flights, hotels, car rentals, vacation packages).

  • Explaining travel policies, procedures, and promotions to travelers.

  • Investigating issues and coordinating with internal teams to resolve them.

  • Handling escalations with professionalism and care to ensure customer satisfaction.

Who You Are:

Minimum Qualifications:

  • High school diploma or equivalent

  • Laptop, smartphone, and reliable internet access

  • Strong communication and problem-solving skills

  • Self-motivated with the ability to work independently

  • Comfortable working in a dynamic, fast-paced environment

  • Willingness to learn (No travel experience required—training provided!)

  • 1+ year of customer service, sales, or hospitality experience

  • Multilingual abilities are a plus

What You’ll Get:

  • A flexible work-from-anywhere opportunity

  • Access to exclusive travel discounts and perks

  • Supportive team culture with opportunities for career growth in travel

  • Training, tools, and mentorship to help you succeed