Weekend Housekeeper
State of North CarolinaDescription of Work
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Application Process
Please watch our video here that walks you through each step of the application process.This position is located at:
4401 Zoo Parkway
Asheboro, NC 27205
The NC Zoo is looking for an enthusiastic team member that loves working outdoors and interacting with guests. Our Weekend Housekeeper position provides an outstanding guest experience while performing routine housekeeping tasks for the men's and women's public and staff restrooms, ensuring a safe, sanitary, and “Green” environment for all guests and employees. The Zoo's Environmental Services Branch supports the Department of Natural and Cultural Resources (DNCR) and the NC Zoo by providing professional housekeeping services for the Zoo’s buildings, exhibits, building grounds, plazas, trails, parking lots, large outdoor areas and special events as well as managing the Zoo’s recycling programs that contribute to a safe, sanitary, and “Green” Zoo environment for guests and staff. Staff in this branch are charged to provide housekeeping services, guest relations and service recovery to the Zoo’s annual 800,000+ guests in a manner consistent with the environment of the Zoo as a tourism destination and accredited institution. This position has a large amount of customer interaction and contact with the public and must provide excellent customer service skills to all guests and staff.
This position is a 20-hour weekend only position. Scheduled workdays are Saturday and Sunday, 6:30am – 5:30pm off-season (November - March) and 8:00am - 7:00pm in-season (April - October) including holidays and may be required to work some weekdays as required. Lead worker over assigned seasonal employees. Position reports directly to the Housekeeping Supervisor.Key Responsibilities:
- Overall cleaning of the Zoo's 5 miles of walking trails including trash removal from pathways, natural areas, recycle bins and trash containers.
- Cleaning of office spaces and common areas.
- Cleaning and restocking restrooms using various cleaning supplies and chemicals.
- Sorting of recycling materials.
- Use of two-way radio for communication.
- Use of strong commercial cleaning chemicals and equipment such as pressure washers, floor machines etc. as needed.
Job Requirements:
- Must be able to work most weekend holidays and after regular work shifts as needed.
- Must be able to work outdoors and indoors under all environmental conditions. Outdoor work is approximately 80% of the day.
- Must have or be able to obtain within 60 days of employment and maintain a valid driver's license to drive a variety of utility vehicles and trucks.
- Position requires participation in the Zoo's occupational health program. Possible occupational exposure (Category B employee) to human blood borne pathogens. Possible exposure to dangerous chemicals (e.g., chlorine bleach, cleaning agents, etc.). Must follow Universal Protection Precautions and Bloodborne Pathogens Guidelines.
- Must have good physical agility, strength, vision & hearing, and the ability to perform strenuous physical work in extremes of weather and challenging physical environments, e.g., outdoor animal enclosures. Specifically, walk, stand, see animals & exhibits for observation and safety as well as hear animal's sounds, radio communication and emergency situations.
- Must be able to lift 50 lbs. on a frequent basis with or without an accommodation.
Knowledge, Skills and Abilities / Competencies
To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, listed under the text resume section, or on an attachment will not be considered for qualifying credit.
Management Prefers:- Demonstrated experience housekeeping/cleaning in a large complex facility such as a museum, zoo, aquarium, theme park or closely related facility.
- Demonstrated knowledge of cleaning and sanitizing procedures, cleaning equipment and supplies, methods and equipment used in industrial cleaning and operation tasks.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail.
Education and/or experience in housekeeping work that is directly related to the job.
Supplemental and Contact Information
Division Description:
The North Carolina Zoo exists for the enjoyment, education and inspiration of all our citizens and guests. The North Carolina Zoo mission is to protect wildlife and wild places and inspire people to join in conserving the natural world. This mission encompasses both domestic and international efforts, focusing on wildlife conservation, habitat preservation, and promoting environmental stewardship.
Agency Description:
The North Carolina Department of Natural and Cultural Resources (DNCR)takes care of the things that people love about North Carolina. DNCR manages over 100 locations across the state, including 27 historic sites, seven history museums, two art museums, five science museums, four aquariums, 35 state parks, four recreation areas, dozens of state trails and natural areas, the North Carolina Zoo, the State Library, the State Archives, the N.C. Arts Council, the African American Heritage Commission, the American Indian Heritage Commission, the State Historic Preservation Office, the Office of State Archaeology, the Highway Historical Markers program, the N.C. Land and Water Fund, and the Natural Heritage Program. The Department’s vision is to be the leader in using the state's natural and cultural resources to build the social, cultural, educational, and economic future of North Carolina. Everyone is welcome. For more information, please visit www.dncr.nc.gov. We encourage you to apply to become a part of our team.
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The Department of Natural and Cultural Resources (DNCR) selects applicants for employment based on required education and experience and job-related knowledge, skills, and abilities without regard to race, religion, color, national origin, sex, pregnancy, gender identity or expression, sexual orientation, age (40 or older), disability, National Guard or veteran status, genetic information, political affiliation, or political influence.
We are an Employment First state, ensuring that people with disabilities have equal opportunities to succeed in the state government workplace. DNCR supports pay equity for women, establish paid parental leave for birth, adoption, and foster care, and implement fair chance policies. Join a team that welcomes, values, respects and supports all members of our work community.
Application Process
Please watch our video here that walks you through each step of the application process.Be sure to complete the application in full. Resumes may be uploaded with your application but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" willNOTbe accepted.
Information should be provided in the appropriate areas, to include the following: Education, including high school and all degrees obtained, Work Experience, and Certificates & Licenses. It is critical to our screening and salary determination process that applications contain comprehensive candidate information.Answers to Supplemental Questions are not a substitute for providing all relevant information within the body of your application. To receive credit for the supplemental questions, you must provide supporting information within the "Work Experience" section of the application, to support your answers.
If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take several weeks.
Degree/College Credit Verification
Degrees must be received from appropriately accredited institutions. Transcripts, and degree evaluations may be uploaded with your application. If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program. Visit www.studentaid.govto learn more.
Veteran’s and National Guard Preference
Applicants seeking Veteran’s Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application.
Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application if they are a current member of the NC National Guard in good standing.
Applicants who are former member of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22, along with the state application.
ADA Accommodations
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), DNCR is committed to the full inclusion of all qualified individuals. As part of this commitment, DNCR will ensure that persons with disabilities, or known limitations covered by the PWFA, are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
Employment Eligibility It is the policy of the State of North Carolina and DNCR that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).Sign On Bonus Eligibility
To be eligible for a sign-on bonus, the candidate must not have worked as a probationary, permanent, or time-limited employee in the last 12 months as an employee in North Carolina state government, including without limitation the judicial system, state executive branch agencies, and the university system, subject to the State Human Resources Act.
NEOGOV Technical Assistance
If you are having technical issues logging into your account or applying for a position, please review the Get Help/FAQ's information on the website. If you are still experiencing technical issues with your application, please call the NEOGOV Help Line at 855-524-5627.
CONTACT INFORMATION:
N.C. Department of Natural and Cultural Resources
Division of Human Resources
Kim West
4401 Zoo Parkway, Asheboro, NC 27205
Phone: 336-879-7311