Job Details
Job Description
Year Round Steamboat- Ski Town, U.S.A. ® is known as the friendliest mountain destination on the planet, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best
experience:
in the industry. Our culture is supportive, challenging, passionate and committed and we believe that diversity makes us stronger. We are looking for unique individuals who exemplify these qualities and care
about:
each other, our mission, our environment, and our communities. BESIDES WORKING SOMEWHERE AWESOME, WHAT’S IN IT FOR YOU? Free Alterra Mountain Pass for all eligible employees and eligible dependents for winter and summer, and a free IKON Pass to eligible employees* Discounted skiing and riding for friends and family of eligible employees* Vacation and Sick Time policies for eligible employees* to rest, relax and recharge Generous discounts on outdoor gear, apparel, rental cars, etc. Medical, dental, vision, life, AD&D, short term & long-term disability insurance, EAP, HSAs, FSAs, and more for Year Round, Flex Year Round, & Season-to-Season Employees
Apex-MEC (minimum essential coverage) plan available to all seasonal employees without an offer of major medical coverage. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug
Benefits:
and Free Multilingual Behavioral Health. 401(k) plan with generous company match Discounted tuition with partner online university for all Alterra Mountain Company employees to further their
education:
Paid parental leave of up to 6 weeks for eligible employees* Free regional bus pass *Click HERE for more information on our employee
benefits:
! For information on Steamboat Ski & Resort Corporation’s Social Responsibility work including our Diversity, Equity, & Inclusion actions, please see our webpage at https://www.steamboat.com/doinggood. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.
POSITION SUMMARY The Mountain Events Sales Manager plays a pivotal role in driving group business across weddings, corporate gatherings, and social events. This position is responsible for maximizing revenue opportunities across banquets, event venues, and mountain‑based activities by cultivating strong client relationships and delivering exceptional service from inquiry to execution.
Flexibility to work weekends, holidays and evenings as required to meet business demands is essential. An attached pdf or word document of your resume is required; cover letter is recommended. ESSENTIAL DUTIES Success in this role looks like: High conversion rates from inquiry to contract Strong repeat and referral business Smooth, well‑coordinated events that exceed guest expectations Revenue growth across all event‑related departments Event Sales: Proactively sell SSRC to social, wedding, internal departments and corporate groups by delivering compelling event proposals and building strong internal and external client relationships.
- Plan and detail all aspects of booked events including, but not limited to: Banquet F&B, Lodging referrals, mountain logistics, 3rd party vendor relations including Entertainment, Retail, Audio Visual, and Mountain Products.
Marketing and Lead Generation: Manage marketing materials, assets, business listings, and other assets to effectively generate leads and attract potential clients. Engage in Sales Blitz, proactive sales outreach and identify opportunities within the market segments to capture new business and expand existing partnerships.
Sales Planning: Develop and manage a comprehensive sales plan with detailed action items, timelines, and measurable goals to drive sales and through completion.
- Maintain and develop a strong sales pipeline, tracking leads, forecasting revenue, and identifying new market opportunities.
- Prepare and maintain financial documents and reports.
Compile data and sales performance from records in response to specific requests by the Director of Resort Sales and VP of Business Development. Partnership Development: Build and maintain strong partnerships with meeting planners, third-party vendors, and Meeting Planners to generate referral business and enhance sales opportunities.
- Create and maintain excellent inter-departmental relationships including banquets, lifts, mountain operations and marketing to deliver high-quality, memorable events.
CRM Utilization: Maximize the use of the Delphi/Salesforce CRM system to track leads, manage client relationships, log all relevant client communication and close business. Utilize CRM features to seamlessly transition definite bookings to the venue/banquet execution teams.
- Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as SSRC procedures dictate.
- Provide detailed
description:
s of services, product, pricing, timing, location and layout of each individual event Sales Goals: Consistently meet or exceed sales targets as set by the Director of Sales, demonstrating a strong commitment to achieving revenue goals. Interdepartmental Collaboration: Actively collaborate with Lift Operations, Food and Beverage, Revenue Management, Marketing, and Mountain Operations to deliver exceptional service and results for clients.
- Document and distribute work as requested by the client to various operational departments via Banquet Event Orders and Conference Resumes as SSRC procedures dictate.
- Provide detailed
description:
s of services, product, pricing, timing, location, and layout of each individual event. Anticipate and mitigate the group’s impact on SSRC operations both directly and indirectly affected by the event. Market Awareness: Stay attuned to current market trends and competitor activities. Work closely with planning and banquet teams to develop innovative offerings that differentiate SSRC year-round in the marketplace.
Client Engagement: Conduct regular client site tours to showcase various venue options, engage potential clients, and close sales effectively.
- Report client feedback to Resort operation teams to evaluate event planning and performance on an ongoing regular basis.
- Lead Response: Respond promptly and log all incoming leads within 24 hours to ensure excellent customer service and timely communication Proposal Writing: Craft engaging and persuasive proposals that capture the attention of potential clients and clearly convey the uniqueness and
experience:
of SSRC venues. Contract Management: Handle contract negotiations with a focus on securing favorable terms and ensuring mutual satisfaction including detailing deposit amounts, due dates, attrition clauses and other criteria agreed upon. Negotiate pricing with the client based on the entire scope of the event needs.
Exercise discretion and judgment to determine the best scenarios for the client based on size, budget, length of stay, eligible repeat business, media exposure, community relations and multiple revenue center opportunities. Time Management: Efficiently balance time between outbound sales calls, site tours, proposal development, contract negotiations, marketing needs, and client networking activities to maximize productivity.
Detailing events and Banquet Event Orders in an accurate and timely manner. Competitive Analysis: Regularly review and analyze competitor offerings and industry standards to stay competitive and continuously improve SSRC’s sales strategies. Compliance with all company policies and procedures as well as any regulatory
requirements:
Other duties as assigned
REQUIRED QUALIFICATIONS:
Communication
Skills:
- Demonstrate strong verbal and written communication abilities, effectively engaging with all levels of the organization, from management to employees and customers.
Capable of delivering clear and compelling presentations to diverse audiences. Organizational
Skills:
Exhibit excellent organizational and problem-solving
skills:
, with a strong ability to prioritize tasks, manage time effectively, flex to challenges, and allocate resources efficiently. Proactively anticipate needs and focus on high-priority tasks to ensure smooth operations and exceptional outcomes. Reasoning and Decision-Making: Possess strong reasoning abilities to make independent judgments that significantly impact the organization.
Skillfully solve practical problems and navigate situations with various concrete variables, especially in contexts with limited standardization. Interpersonal
Skills:
Display a high level of interpersonal
skills:
to manage sensitive and confidential situations and documentation with discretion and professionalism. Technical Proficiency: Maintain a working knowledge of computers, including proficiency in MS Office 365 applications (Word, Excel, Outlook, Teams, PowerPoint), to support effective communication and organizational processes.
2 to 4 years of relevant administrative
experience:
, or a combination of
education:
and
experience:
from which comparable knowledge and
skills:
are required Wedding Planner or Wedding Sales Manager
experience:
preferred Banquet, event, or conference services
experience:
required Knowledge of Microsoft Office 365 Knowledge of Delphi (Salesforce) software required
Experience:
in organizing and maintaining moderately complex filing, computerized record systems Strong administrative and/or organizational
skills:
Familiarity with food service management, including menu planning, cooking/food preparation operations, dining rooms set-up and service, wine service, ordering, staffing, pricing, and budgeting Ensure understanding and compliance with all company policies and procedures as well as any regulatory
requirements:
Be a consistent role model for company’s Service Excellence standards Must have Colorado approved Alcohol Server Training certificate or must attend a Colorado approved alcohol server training
education:
al seminar within 30 days of employment Must have current Food Handler and Allergy training certificate, or must attend Food Handler and Aller-train certification courses for Alterra Mountain Company within 14 days of employment Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski and Resort Company’s Service Excellence standards Must have valid driver’s license without limitations or restrictions and meet company’s insurability standards (will be required to complete Motor Vehicle Record) Communicate clearly in English, both verbal / non-verbal, and written Interact and maintain positive relationships with guests, co-workers and management consistent with Steamboat Ski and Resort Company’s Service Excellence standards
EDUCATION:
REQUIREMENTS:
High school diploma or GED equivalent required College Degree preferred The base salary range below represents the low and high end of the Steamboat Ski and Resort Corporation salary range for this position. Actual salaries will vary and may be above or below the range based on a range of factors including but not limited to
experience:
,
education:
, training, location, merit system, quantity or quality of production,
responsibilities:
, and regular and/or necessary travel. The range listed is just one component of Steamboat Ski and Resort Corporation total
compensation:
package for employees. Other rewards may include short-term and long-term incentives. Steamboat Resort salary range: $57,784 - $69,507 per year PHYSICAL
REQUIREMENTS:
Must be a minimum 18 years of age Communicate clearly in English, both verbal / non-verbal, and written Mustv be able to work on a computer for extended periods of time Must be able to sit, stand, and walk for extended periods of time The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to walk, talk, see, hear, and operate a computer and other office productivity machinery. WORKING CONDITIONS Indoor/Outdoor: While performing the duties of this job, the employee may be exposed to harsh and varying outside weather conditions.
Hazardous Materials/Noise: The noise level in the work place is usually moderate. This job
description:
is not an exhaustive list of all functions and
responsibilities:
that an employee may be required to perform in this position. Steamboat Ski and Resort Corporation and its affiliates reserve the right to modify, increase, decrease, suspend, and or eliminate any of the essential duties and/or the position in its entirety. Application Deadline: Recruiting timelines vary by position, however, all Steamboat Ski & Resort Corporation positions accept applications for a minimum of 4 days from the posting date listed above.
This position is open and still accepting applications. This job
description:
is not an express or implied contract, guarantee, promise, or covenant of employment for any set term or duration, or for termination only for cause. Employment with Steamboat Ski and Resort Corporation or any of its affiliates is “at will” meaning either party may terminate the employment relationship at any time with or without cause and with or without notice.
This position is in Colorado, and the work is primarily in Steamboat Springs, CO and, as such, employment in this position is subject to the labor and employment laws of the state of Colorado. Steamboat Ski and Resort Corporation and its affiliates are equal
opportunity:
employers and maintain drug-free workplaces. All employees and candidates are reminded that Steamboat Ski and Resort Corporation and its affiliates adhere to all applicable labor and employment laws, and State, County, and City-specific labor and employment regulations, where applicable. Steamboat- Ski Town, U.S.A.
® is known as the friendliest mountain destination in the world, thanks to our western heritage and welcoming staff. We pride ourselves on hiring the best employees and providing the best
experience:
in the industry. Our employee satisfaction scores top the charts and we have employees who choose to work for the resort for 2, 5, 10, 20 plus years. Fair warning, starting a job at Steamboat could lead to endless fun, lifelong friendships, and a rooted sense of community. E-Verify Participation Right to Work
