Senior Manager-Mobile Engineering - USCDT

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.

The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences - from payments to rewards to servicing - that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry.

The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.

You’ll be part of the Mobile Engineering team whose mission is to be essential in our customers’ digital lives by providing value, convenience, and delight wherever they are. You will be responsible for leading a team of mobile engineers building mobile applications that will be used by tens of millions of American Express Customers around the world.

We are looking for a Senior Engineering Manager, Mobile to drive the delivery of new mobile features (iOS and Android), capabilities and advancement of mobile platform via innovative mobile technology tools and practices for the American Express global membership mobile app. We are looking for someone with strong technical skills for mobile app development (iOS and Android), sense for creativity and passion for building beautiful mobile apps. You should enjoy solving complex technical problems and working with newer technologies. Also, you should be a huge advocate for building amazing user experiences, beautiful code and craftsmanship.

You should have expertise building mobile apps using modern software development methodologies and be able to dive deep and rapidly iterate on ideas despite ambiguity. You will be working in a fast-paced environment with the stability of working for a Fortune 100 company. This leader will encompass a unique blend of strong leadership and an in-depth engineering skillset especially with modern application development technologies for building high quality and delightful mobile experiences.

Responsibilities:

• Work with a team of highly talented mobile engineers to build and deliver the mobile roadmap in the areas pertaining to redesign of enterprise mobile app, new information architecture, native design language, consistent mobile UI patterns, building scalable mobile search and many other features to bring the customer experiences to life via the mobile app
• Provide strategic direction and oversight of the right iOS/Android architectural patterns and design standards implemented by platform leads and senior engineers to ensure scalability and robustness.
• Work with mobile product development closely to understand the product and customer needs; and enable the product and customer vision for the company
• Contribute to advance the mobile platform to improve developer efficiency
• Responsible for the people management of a co-located and remote engineering teams

Cultivate an environment of continuous engineering improvement through mentoring, feedback, and metrics

• Recruit best in class and diverse mobile talent from the industry
• Drive innovation within a fast-paced agile environment

Engage in hands on design and ensure alignment of strategy, architecture, tools/methods with software engineers and architects to execute product roadmaps.

• Collaborate with a wide variety of stakeholders within business and technology teams to drive change required to execute product roadmaps

Coach, guide and promote creation of high quality, clearly documented, and compliant deliverables across engineering teams

• Collaborate within and across business units to prioritize, plan, and execute the development schedule for major product releases

Minimum Qualifications Solid experience building and leading native Mobile App development (iOS / Android) Mobile UI/UX experience using Apple’s Human Interface Design and Google Material Design

Experience building out consumer-facing products and platforms for mobile apps with high performance, availability and high scalability:

Experience managing software engineering teams designing and building software products in a fast-paced, complex and dynamic software development environment:

Extensive hands-on experience building and managing the development of complex, large scale applications and products that require a deep understanding of application logic and dependencies

Experience being a people leader, coaching, mentoring and guiding for highly talented technical teams:

Experience attracting, hiring retaining and leading top engineering talent:

Experience with Agile, Scrum or other rapid application development methodologies is required:

University Degree in computer science, or engineering-related field required

Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives 6%25 Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need

20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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