Job Details
Job Description
AVEVA is creating software trusted by over 90% of leading industrial companies. Salary Range: $97,500.00 - $162,500.00 This pay range represents the minimum and maximum
compensation:
that the position offers, and final
compensation:
can vary within the range depending on work location, job
experience:
,
skills:
, and relevant
education:
al attainment and/or training. Job Title: Renewals Specialist Location: Lake Forest, CA or San Leandro, CA Work Type: Full-Time - Hybrid (50% in office) Job Overview The Renewals Specialist is responsible for executing “volume renewal" transactions for assigned markets or accounts. You engage with AVEVA sales teams and customers through a systematic process to achieve renewal business metrics such as on-time renewals, escalated renewals etc. You maintain accurate data within Salesforce and flourish in a fast-paced, rapidly changing environment.
Responsibilities:
Achieve sales-based quotas and renewals objectives/metrics Weekly reporting to Management on renewals pipeline vs. target Take ownership for an assigned renewals pipeline from first contact to close, including notifying customers of renewal, creating quotes, and closing renewal opportunities for accounts Identify expansion opportunities to generate additional revenue (upsell/cross-sell) and transfer to the appropriate team to manage and maximize the
opportunity:
- Build and maintain beneficial, positive relationships with customers and understand their
requirements:
Send renewal quotations and order forms to customers, working closely with Contracts department to ensure accurate documents required by business are sent in conjunction with quotes Ensure that all renewals are quoted 90-120 days in advance to ensure renewals close on time Manage the company CRM to a high degree of accuracy to ensure all activity is recorded and forecast data is accurate Other duties may include: Support evolving renewal processes aimed at improving renewal efficiency and upsell/cross-sell to renewal customers Assist Business with any other activity required to fulfill the role Accurate reporting on late renewals, renewal migration and churn including reasons for cancellation used for analysis
Skills:
&
Qualifications:
A background in Sales/Renewals in Enterprise Software ideal
Experience:
working with Salesforce preferred or equivalent CRM system Knowledge and application of renewal processes, policies and pricing Assertive, confident and clear communicator via email and video Highly detail oriented with the ability to manage a large volume of opportunities, tasks and
responsibilities:
Extremely organized with the ability to prioritize and a super star at multi-tasking daily to meet monthly deadlines Focus on customer satisfaction and delivering a quality renewal customer
experience:
You are able to put people first, working effectively with individuals and teams, customers and partner Fluency in Portuguese a definite asset in order to back up Brazil. USA
Benefits:
include: Flex work hours, 20 days PTO rising to 25 with service, three paid volunteering days, primary and secondary parental leave, well-being support, medical, dental, vision, and 401K. It’s possible we’re hiring for this position in multiple countries, in which case the above
benefits:
apply to the primary location. Specific
benefits:
vary by country, but our packages are similarly comprehensive. Find out more: aveva.com/en/
about:
/careers/
benefits:
/ Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process Interested? Great! Get started by submitting your cover letter and CV through our application portal.
AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process. Find out more: aveva.com/en/
about:
/careers/hiring-process
About:
AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably.
We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more
about:
how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/ Find out more: aveva.com/en/
about:
/careers/ AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of
education:
al attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria. AVEVA is an Equal
Opportunity:
Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business. AVEVA provides reasonable accommodation to applicants with disabilities where appropriate.
If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Empowering you with pioneering tech AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.
We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies. If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers.
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about:
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